Lead Facilities Manager

About the Role:
The Lead Facilities Manager (Maintenance) holds full accountability for the delivery of FM services to Retail Network of Oil Marketing Firm (Customer) covering all customer sites in scope within Pakistan (PK)

Primary responsibilities are:

• Manage the client relationship
• Account profitability

Ensure compliance with:

• Local regulations
• Client guidelines
• CBRE R.I.S.E. values & standards

What You will Do:

• Demonstrates strong leadership qualities to drive the performance across this expanding business and team
• Full Profit & Loss responsibility: Ownership client budgeting process (agree annual 3rd party OPEX and CAPEX spend)
• Ensures the overall performance of the contract and required deliverables including contract compliance, performance management against KPI's, cost savings initiatives, and customer satisfaction
• Is responsible for the FM services in territory, supporting with strong technical knowledge
• Full compliance with CBRE and client HSSE standards as well as Client and local regulations
• Ensures the successful implementation of portfolio-wide initiatives and programs including savings programs, energy program, training & development, and alignment with Global Account Initiatives
• Establishes effective business relationships with the customer, and interacts with client personnel at all levels - and where possible be responsive to their needs in a collaborative style
• Provides guidance and solution in respect of non-controllable costs and threshold expenditure
• Adheres to the contract governance schedule and ensures all monthly reports are presented to a high quality and on time
• Contributes to the overall success & financial performance of CBRE through collaboration with other business leaders
• Has a strategic overview of procurement activities, ensuring best practise, competitive pricing, and development of strategic supplier relationships and proactive delivery of services
• Manages the total facilities expenditure vs. budget and runs (monthly) variance analysis
• Has the ability to review and analyse complex reports and data to then generate innovative solutions/corrective action plans
• Responsibility for personnel recruitment, employee development, succession planning and training

Essential Skills

• Ability to write reports, analyse, and interpret complex business documents
• Ability to prioritise effort to achieve the biggest payback
• Effective communication with the client, peers, and management team
• A strong analytical and problem-solving approach, applying value creation/innovation across FM services & supply chain
• Works in demanding environments, managing change, multiple priorities, and deadlines
• Ability to write detailed reports and business case preparation
• Ability to solve technical problems providing a variety of options in a range of situations
• Experience Demonstrates integrity - acts consistent with what he/she says and believes in line with ethical standards
• Sound financial knowledge

Experience /Qualifications

• Degree (or equivalent) in electrical engineering, mechanical engineering, industrial engineering or similar
• Recognised, facilities management professional qualification
• At least 10 years' experience in an FM role in wider geography/clear evidence of cross-functional experience in an outsourced environment
• Experience in project management in small to medium-sized engineering projects
• Industrial networking and the ability to keep up date with best practice in an R&D environment
• A change agent with excellent written and verbal communication skills
• Awareness of workplace health & safety

Desirable

• Knowledge of gas station technology is desirable
• Multilingual (minimum local dialects and English) both verbal and written ability
• Able to build presentation content and deliver to a wide range of audiences
• Recognised Health & Safety qualification
• Knowledge of FMP (maintenance management system) is desirable

Other Skills and/or Abilities

• Strong Leadership qualities
• Ability to think and act strategically
• Experienced in driving and closing out operational change
• Excellent customer service skills
• Computer literate - Confident handling of MS Office products (Excel, Word, PowerPoint)
• Frequent travel within the territory will be a requirement of this role

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.