Technical RevOps Engineer
7 days ago
Mission
To
engineer and operate the end-to-end revenue process
at Graph8 — from first lead to closed deal to live campaign — ensuring every stage of the customer lifecycle is automated, measured, and revenue-positive.
This role blends
operations design
,
data visibility
, and
automation
, owning the health and velocity of the entire revenue factory. You'll make revenue creation at Graph8
systematic
— not heroic.
Core Mandate
1.Design the Revenue Assembly Line
- Define and maintain the canonical flow of:
- Lead → Deal → Client (Onboarding) → Campaign → Retention
- Make sure every stage is
instrumented, automated, and forecastable.
2.Eliminate Revenue Friction
- Identify and fix bottlenecks between teams (Sales, GMs, GEs).
- Build automations that remove human delays (routing, SLAs, data sync).
3.Measure and Improve Predictability
- Own dashboards for conversion rates, deal velocity, SLA adherence, MRR/ARR forecasting.
- Diagnose what slows down or accelerates revenue flow.
4.Unify GTM Systems
- Maintain integrations between HubSpot, Dock, Linear, ClickHouse, and Stripe.
- Ensure one source of truth for leads, clients, and revenue.
Key Responsibilities
Revenue Process Design
- Map and document every stage of Graph8's revenue lifecycle.
- Define stage entry/exit criteria for:
- Lead Qualification
- Deal Pipeline
- Onboarding Completion
- Campaign Activation
- Translate this process into
HubSpot workflows
and
Linear automations
.
Lead & Pipeline Efficiency
- Build
lead scoring
(fit, intent, engagement). - Automate
lead routing
to AI SDRs or human reps. - Track lead-to-deal and deal-to-closed-won conversion metrics.
- Forecast pipeline revenue weekly.
Onboarding & Campaign Revenue Flow
- Automate
Closed Won → Dock workspace + Linear project creation
. - Enforce SLAs for:
- Onboarding (≤ 5 days)
- ICP Delivery (≤ 48h)
- Campaign Launch (≤ 10 days)
- Ensure every live client has a clear revenue attribution trail:
- Source → Campaign → Revenue generated.
Data & Insights
- Manage ETL to ClickHouse or Snowflake for unified GTM data.
- Publish dashboards for:
- Revenue velocity (lead → cash)
- SLA compliance
- Campaign ROI
- Churn / retention trend
- Produce weekly "Revenue Health" report to leadership.
Continuous Optimization
- Identify systemic inefficiencies and propose automation or process redesigns.
- Run experiments: e.g., new routing logic, new ICP scoring, or new onboarding workflows.
- Document all processes in Notion (the Graph8 "Revenue OS").
Required Skills:
Systems Knowledge
HubSpot CRM (workflows, pipelines, APIs), Linear, ClickHouse, Stripe
Automation
Zapier / n8n / Temporal; REST APIs; webhook handling
Data & Analytics
SQL (ClickHouse/Postgres), Metabase/Superset; revenue forecasting
Process Design
GTM workflows, pipeline stage definitions, SLA modeling
Financial Fluency
Understanding of ARR/MRR, churn, CAC, revenue recognition
Soft Skills
Excellent communication, system-level thinking, ownership mindset, operational precision
Ideal Background
- 3–6 years in
RevOps, Sales Ops, or Revenue Process Engineering
in SaaS / GTM-heavy organizations. - Proven ability to automate and manage CRM → Ops → Billing flows.
- Comfortable collaborating with Sales, Engineering, and Client Ops.
- Experience with
B2B lead flow automation
(HubSpot or Salesforce). - Bonus: exposure to ClickHouse, Temporal, or large-scale event-driven systems.
Outcomes at 90 Days
Clear, automated path from Lead → Deal → Campaign in HubSpot + Linear
Weekly dashboards showing pipeline, SLAs, and revenue metrics
SLA alerts for onboarding and ICP breaches
No data silos — everything in ClickHouse or Metabase
Graph8's GTM operation is measurable, predictable, and repeatable
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