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Executive People Advocacy
2 weeks ago
ARE YOU READY TO RISE WITH PTCL GROUP
With our unwavering #ReadyToRise mindset, we have been recognized as an award-winning BEST PLACE TO WORK in the Telecom and Technology sector in Pakistan.
We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL Group stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation & Change Management.
PTCL Group actively cultivates an inclusive & diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability
.
PTCL Group Vision & Values
With a clear vision to become the largest technology player and the national champion driving the digital transformation of Pakistan, PTCL Group is guided by a set of our unified core values:
- Be Resilient
- Think Big
- Win Every Battle
- Value Success
IN THIS ROLE YOU WILL
- Ensure a fair workplace by overseeing grievance resolution and being POC for managing discipline in line with company policies. Will handle harassment complaints and conduct efficient investigations. Providing guidance to employees and maintaining records, identify improvement opportunities through trend analysis and present proposals to leadership for fostering a positive work environment.
HOW CAN YOU EXPRESS YOUR TALENT
- Directly execute the operations of grievance portal & ensure efforts in addressing employee grievances by acting as overall process owner of Grievance Management Portal.
- Provide guidance and support to employees and managers on grievance procedures and related issues and maintain liaison & provide case briefs to councilors nominated under Grievance Management Portal after getting it approved from competent authority. Close the assigned grievance tickets.
- Maintain dashboard after monitoring and analyzing trends in employee grievances & disciplinary issues to identify opportunities for improvement.
- Prepare briefs, recommendations and proposals for leadership team related to all grievances / disciplinary cases.
WHAT YOU NEED TO BE SUCCESSFUL
Qualification
- Bachelor`s degree in Business, Management, or Law.
PTCL Group's family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career.
#ExpressYourTalent #ReadyToRise #TayyarHo