Key Account Executive

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

We prioritize business growth in the retail segment and emphasize the importance of HCPs and institutions. Our focus includes the sale of devices, distribution management, after-sales service, and the planning and execution of activities. The ideal candidate should be familiar with territory operations in Karachi, with experience in working under an MNC environment and a strong understanding of both retail and institutional healthcare channels.

You will report directly to the Sales Manager.

• Planning: assist in territory planning by providing market environment insights and estimating monthly/yearly product demand.
• Prepare and execute monthly customer visit plans with specific objectives.
• Review sales, provide monthly forecasts, and report on stock and promotional material status.
• Ensure timely submission of all required reports.
• Sales Promotion: develop in-depth knowledge of HCPs, customers, and accounts in the assigned territory.
• Continuously enhance product, disease, market knowledge, and promotion skills.
• Support and execute promotional campaigns using approved materials and provide feedback to the marketing and line managers.
• Sales: responsible for achieving monthly SKU-wise sales targets and monitoring stock/expiry at both customer and distributor levels.
• Develop and maintain strong relationships with new and existing clients, including HCPs, hospitals, and trade outlets.
• Collect market feedback, build product advocacy, and implement sales schemes approved by the head office.
• Focus on both channel sales and direct sales, with approximately 70% focus on retail and 30% on hospitals/institutions.
• Diabetes Awareness: assist in arranging diabetes awareness sessions in coordination with relevant stakeholders.
• Support the organization of diabetes and product awareness sessions for trade customers and HCPs.
• Distribution Management: monitor distributor performance and maintain regular communication with them.
• Handle distributor/dealer/customer concerns and suggestions professionally.
• Ensure sufficient and timely stock availability at distributor level.
• SHE Responsibilities: follow all SHE programs, procedures, and instructions diligently.
• Report any unsafe conditions or acts immediately and wear your company badge at all times on-site.
• Inform your line manager or supervisor if you're unsure about any SHE-related situation.

• You are a graduate in any discipline and are passionate about sales and client relationship management.
• You have a minimum 1 to 2 years of post-qualification experience in Sales & Marketing, preferably in the Pharmaceuticals, OTC, or Medical Devices sector.
• You have worked with competitors or in MNC environments (preferred).
• You have prior experience as a Territory Manager or a similar role and are well-versed in the Karachi market (preferred).
• You are experienced in dealing with Retail Shops, Chemists, HCPs, Hospitals, and Distributors.
• You have worked with surgical, diabetic, or cardiac products (preferred).
• You are computer savvy and confident using Microsoft Office tools such as Word, Excel, and PowerPoint.
• You are capable of executing product promotion strategies, in-shop activities, and field marketing campaigns effectively.

Roche offers rewarding growth opportunities, a competitive remuneration package and a collaborative culture where people are united in purpose and will stretch you to be brave, speak up and think differently. Feel empowered to deliver meaningful outcomes, supported by accessible and inspiring leaders.

Roche encourages a high-performance culture where you are empowered and trusted to make decisions. We strive for excellence and extraordinary results and take a genuine interest in our people and their well-being, and our patients.

Take pride in knowing you can make a difference to millions of patients worldwide in developing diagnostics and treatments for oncology, neuroscience, inflammation, immunology, ophthalmology, rare diseases, respiratory disease and diabetes.

We are committed to providing an inclusive, safe, secure and healthy workplace, and to minimise any such impacts to our employees, customers and the community. We welcome applications from all people and encourage you to advise of any individual circumstances that may require consideration.

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.