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Recovery Executive
2 weeks ago
Interwood Mobel is seeking a dedicated Recovery Executive to join our Corporate Sales team. The Recovery Executive will be responsible for managing the collection of outstanding debts and ensuring timely recovery of payments from corporate clients. This role requires excellent negotiation, communication, and problem-solving skills to effectively address customer inquiries and resolve payment issues.
Key Responsibilities:- Prepare a collection plan in collaboration with the Sales & Accounts teams, outlining actions for overdue payments.
- Maintain a detailed registry of receivables in arrears, actions taken, and next steps.
- Follow up with clients via visits, calls, emails, and SMS as per the collection plan.
- Develop mechanisms to prevent receivables from falling into default.
- Resolve repayment issues with clients, minimizing the need for legal action.
- Liaise with authorities on the progress of legal recovery actions where required.
- Prepare and share weekly status reports on receivables, collections, and actions taken.
- Draft, submit, and recover Bank Guarantees (BGs).
- Collaborate with the Billing, Sales, and Key Accounts teams for clarification on billing and recovery issues.
- Perform other duties as assigned by the immediate supervisor.
Key Requirements:
- Bachelor's degree in Finance, Business Administration, or a related field.
- 3+ years of experience in debt collection, accounts receivable, or a finance-related role.
- Strong understanding of collection processes and debt recovery techniques.
- Excellent negotiation and communication skills.
- Proficient in MS Office and experience with accounting software is preferred.
- Ability to work independently and collaboratively within a team environment.
- Strong analytical and problem-solving skills.
- High level of integrity and professionalism in managing sensitive financial information.