Voice Agent

17 hours ago

Pakistan Auroxa Tech Full time 50,000 - 120,000 per year

Job Title: Voice Agents & Automation Expert

Location: Remote

Salary Package: 50,000 PKR - 120,000 PKR (depending on experience)

Working Hours: 12:00 PM - 9:00 PM

About Us:

We are a forward-thinking company focused on leveraging cutting-edge technology to revolutionize customer service and automation. Our team thrives on innovation and we are seeking a talented Voice Agents & Automation Expert to help us push the boundaries of voice technology and automation systems.

Role Overview:

As a Voice Agents & Automation Expert, you will be responsible for designing, implementing, and optimizing automated voice solutions that enhance user experiences and streamline business operations. Your expertise will be crucial in integrating AI-driven voice agents with existing automation workflows, ensuring seamless communication and operational efficiency.

Key Responsibilities:

  • Develop and optimize automated voice solutions using AI, NLP (Natural Language Processing), and voice recognition technologies.
  • Design, build, and maintain voice agent systems for customer service, sales, and operational tasks.
  • Collaborate with cross-functional teams (engineering, operations, and product) to define, design, and implement new automation workflows.
  • Continuously monitor, test, and improve the performance of voice automation systems.
  • Troubleshoot and resolve issues related to voice systems and automation processes.
  • Stay up to date with emerging trends in AI, machine learning, and automation technologies to bring innovative solutions to the team.

Qualifications:

  • Proven experience in voice automation technologies, virtual agents, and conversational AI platforms.
  • Expertise in NLP (Natural Language Processing) and speech recognition technologies.
  • Familiarity with automation frameworks and scripting languages (Python, JavaScript, etc.).
  • Strong understanding of cloud-based voice platforms (AWS, Google Cloud, Azure).
  • Experience with integrating voice agents into CRM systems, chatbots, and other business solutions.
  • Excellent problem-solving skills and ability to debug complex automation workflows.
  • Ability to collaborate in a remote-first team environment.
  • Strong communication skills and the ability to explain technical concepts to non-technical stakeholders.

Preferred Qualifications:

  • Experience with conversational AI platforms such as Google Dialogflow, Amazon Lex, or similar.
  • Familiarity with RPA (Robotic Process Automation) tools like UiPath or Automation Anywhere.
  • Knowledge of data analytics to measure and improve voice system performance.

What We Offer:

  • Competitive salary range of 50,000 to 120,000 based on experience.
  • Flexible work environment with remote opportunities.
  • Growth and learning opportunities in the rapidly growing field of voice and automation technologies.
  • Supportive and collaborative team culture.

How to Apply:

If you are passionate about voice technology, automation, and innovation, we'd love to hear from you Please submit your resume along with a brief cover letter outlining your relevant experience and interest in the role.

Job Type: Full-time

Pay: Rs50, Rs120,000.00 per month

Work Location: Remote

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