Manager Operations and Customer Services

We are seeking an experienced Manager to oversee the daily operations of our Call Centre. The ideal candidate will have a strong background in customer service management, excellent communication skills, and the ability to motivate team members.Key Responsibilities:Forecasting call volumes and adjusting staffing levels accordinglyMaintaining an efficient...

**Job Title:** Customer Service Operations Lead This role is responsible for the overall supervision of customer service operations, ensuring a high level of quality and efficiency in handling customer inquiries and issues. Key Responsibilities: Develop and implement effective call center strategies to improve customer satisfaction and increase revenueManage...

Company DescriptionEFU Life is the leading Life and Health Insurer and Family Takaful operator in the private sector of Pakistan. Established in 1992, EFU Life has built a trusted brand providing comprehensive financial planning and protection solutions. The company is dedicated to cultivating an environment that promotes growth, nurtures talent, and drives...

Customer Service Manager Job DescriptionJob SummaryWe are looking for an experienced Customer Service Manager with 5+ years' experience, who has worked within an established Customer Support/Service environment and has client and customer facing experience.You will be the key liaison to our UK client's customer service department therefore, you must have...

Company DescriptionTLT Dispatch Services is a consulting company based in Lahore District. It offers professional services and BPO solutions to the Corporate Travel Management Landscape.Role DescriptionThis is a full-time, on-site role as a customer service representative at TLT Dispatch Services. The Representative will be responsible for handling customer...

We are seeking a skilled Customer Service Operations Coordinator to handle customer inquiries, complaints, and returns efficiently and professionally.Key Responsibilities:Serve as the initial point of contact for customer complaints via phone, email, chat, and social media platforms.Gather necessary details to effectively understand and document...

Job Description:We are seeking a motivated and enthusiastic Customer Services Representative to join our team in the BPO industry. In this role, you will be responsible for identifying, attracting, and selecting the best talent to meet our clients' organization's staffing needs. Your expertise in recruitment will be instrumental in helping us build a highly...

Job OverviewWe are looking for an experienced leader to manage our call center operations and deliver exceptional customer service in the USA, UK, and Western markets.Key Responsibilities:Team Leadership: Lead a team of customer service representatives, fostering a positive work environment through motivation and mentorship.Performance Monitoring: Monitor...

OverviewAs a Customer Service & Operations Manager, you will serve as the face of New Hair Image - managing customer interactions across channels, guiding clients to the right services, and coordinating our team to deliver excellence. This is a leadership position with both hands-on and managerial responsibilities.Key ResponsibilitiesRespond to client...

Key ResponsibilitiesOversee the efficient functioning of our after-sales service and support services, covering installation, testing, commissioning, and troubleshooting of generators electrically.Deliver timely after-sales services and support to clients, minimizing customer complaints through proactive measures.Establish and maintain strong relationships...