Team Lead – Outbound Sales

2 weeks ago

Karachi, Sindh, Pakistan Waada Full time 900,000 - 1,200,000 per year

We are looking for a Team Lead – Outbound Sales (with wallet experience)
to manage and motivate a team of call center agents. This role focuses on driving sales, achieving KPIs, and ensuring quality customer interactions. The ideal candidate must have hands-on experience in
domestic call center operations
and
wallet products
.

Key Responsibilities:

  • Supervise and guide outbound sales agents.
  • Ensure sales targets and KPIs are consistently achieved.
  • Conduct training, coaching, and performance reviews.
  • Monitor calls for quality and compliance.
  • Prepare and share performance reports with management.

Requirements:

  • Bachelor's degree.
  • 1–2 years of supervisory experience in a domestic call center.
  • Proven experience with wallet products.
  • Strong leadership, communication, and reporting/Excel skills.

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