
Team Lead – Outbound Sales
6 days ago
We are looking for a Team Lead – Outbound Sales (with wallet experience)
to manage and motivate a team of call center agents. This role focuses on driving sales, achieving KPIs, and ensuring quality customer interactions. The ideal candidate must have hands-on experience in
domestic call center operations
and
wallet products
.
Key Responsibilities:
- Supervise and guide outbound sales agents.
- Ensure sales targets and KPIs are consistently achieved.
- Conduct training, coaching, and performance reviews.
- Monitor calls for quality and compliance.
- Prepare and share performance reports with management.
Requirements:
- Bachelor's degree.
- 1–2 years of supervisory experience in a domestic call center.
- Proven experience with wallet products.
- Strong leadership, communication, and reporting/Excel skills.
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