Solutions Analyst

2 weeks ago

Lahore, Punjab, Pakistan Premier NX Full time 1,200,000 - 3,600,000 per year

About Us:

Premier NX is a global leader in providing BPO, KPO, ITO, and consultative services to clients across industries. With expertise spanning CX, DX, and IT Operations, our Technology Practice delivers transformative solutions that drive business value.

Role Overview:

We are seeking a Solution Analyst to join our growing team. This role acts as a critical bridge between Solution Architects and Development Teams, ensuring that business requirements are accurately captured, documented, and translated into actionable technical specifications.

The ideal candidate will have a software engineering background, with around 5 years of overall experience, with at least 2 years in a similar analyst role. Exposure to multiple industries is preferred to help contextualize business needs and translate them into scalable software solutions.

Key Responsibilities:

  • Outbound Calls
  • Collaborate with stakeholders to gather and analyze business requirements.
  • Document functional and non-functional requirements in clear, structured formats.
  • Translate business needs into technical specifications for development teams.
  • Work closely with Solution Architects to validate feasibility and alignment.
  • Support developers during implementation by clarifying requirements and resolving ambiguities.
  • Maintain traceability between business needs and technical deliverables.
  • Participate in sprint planning, backlog grooming, and UAT sessions.
  • Ensure documentation is updated and version-controlled throughout the project lifecycle.

Qualifications:

  • Bachelor's degree in software engineering, Computer Science, or a related field.
  • 5+ years of total experience, with 2+ years in a business/technical analyst role.
  • Strong understanding of software development lifecycle (SDLC) and agile methodologies.
  • Proven ability to work across business and technical teams.
  • Experience in documenting requirements using tools like Confluence, Jira, or similar.
  • Exposure to multiple industries (e.g., logistics, healthcare, finance) is a strong plus.
  • Excellent communication, analytical, and problem-solving skills.

Preferred Skills:

  • Familiarity with cloud platforms (Azure, AWS) and enterprise systems (e.g., Dynamics, NetSuite).
  • Basic understanding of APIs, databases, and integration concepts.
  • Ability to create wireframes, flowcharts, and process diagrams.

What we offer:

● Market competitive salary

● Career Growth

● Learning & Development

● Provident Fund

● EOBI

● Life Insurance

Location: NASTP, Lahore

Timing: Night Shift

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