Airbnb Guest Support Intern

2 weeks ago

Islamabad, Islamabad, Pakistan Backend BNB Full time 360,000 per year

Digital Marketing Intern (8-week paid Internship)


Location:
DHA-1 Rawalpindi


Type:
Internship

Stipend: RS. 30,000/-

About Us:

We're a fast-growing short-term rental (Airbnb) management company currently managing multiple properties and scaling rapidly. Our mission is to provide 5-star guest experiences while taking the operational headaches away from property owners.

Role Overview:

We're looking for a
Guest Support Intern
who will be the main point of contact for our guests, making sure every inquiry, booking, check-in, and check-out runs smoothly. You'll handle communication, resolve issues promptly, and ensure that our guests leave with an unforgettable stay.

Key Responsibilities:

  • Respond to pre-booking inquiries quickly and professionally
  • Manage guest bookings and coordinate with cleaning/turnover teams
  • Assist guests with seamless check-in and check-out experiences
  • Handle guest concerns and resolve issues in real-time
  • Maintain excellent communication and hospitality standards
  • Support operations as we expand to new properties

What We're Looking For:

  • Prior experience in hospitality, customer support, or Airbnb/STR management (preferred)
  • Strong communication and problem-solving skills
  • Ability to stay calm and professional under pressure
  • Detail-oriented and highly organized
  • Flexible with working hours (as guest needs may arise outside standard hours)

What We Offer:

  • Opportunity to grow with a fast-scaling STR business
  • Hands-on hospitality and operations experience
  • A collaborative and supportive team culture
  • Competitive salary with performance-based incentives


How to Apply:

Send your CV and a short note on why you'd be a great fit for this role to

  • Customer Support Representative

    6 days ago

    Islamabad, Islamabad, Pakistan Backend BNB Full time 400,000 - 600,000 per year

    Company DescriptionBackend BNB manages day-to-day operations for Airbnb, , and VRBO listings, allowing Property Managers to relax and maximize revenue. We handle guest communication, smooth check-ins/check-outs, cleaning team coordination, dynamic pricing, and performance reporting with professionalism and care. Our services are designed to ensure a seamless...

  • Customer Support Specialist

    1 week ago

    Islamabad, Islamabad, Pakistan Backend BNB Full time 240,000 - 720,000 per year

    Location: Office-based (Bahria Town Phase 7 Rawalpindi) Timings: 9:00 AM – 6:00 PM (Monday to Saturday) Salary: PKR 40,000Company DescriptionBackend BNB manages the day-to-day operations for Airbnb, , and VRBO listings, allowing hosts to relax and maximize revenue. From guest communication and smooth check-ins/check-outs to cleaning team coordination,...

  • STR Operations

    4 days ago

    Islamabad, Islamabad, Pakistan Backend BNB Full time 150,000 - 250,000 per year

    About UsOur office is located in Bahria Town Phase 07 Rawalpindi. Backend BnB is a growing STR (Short-Term Rental) agency that helps property owners and managers streamline their Airbnb and vacation-rental operations. We value proactive minds, attention to detail, and a willingness to learn.What You'll DoAs anIntern – STR Operations & Client Communication,...

  • SEO Intern

    4 days ago

    Islamabad, Islamabad, Pakistan Global Digital Solutions Full time 60,000 - 120,000 per year

    Company:Global Digital SolutionsLocation:Islamabad (Night Shift)Job DescriptionGlobal Digital Solutions is offering apaid SEO internshipthat can lead to a permanent role based on performance. We are looking for motivated individuals with a minimum qualification of FA who are passionate about digital marketing and eager to build a career in Search Engine...

  • Customer Support Representative

    6 days ago

    Islamabad, Islamabad, Pakistan Namuve Full time 400,000 - 600,000 per year

    Department: Sales DepartmentReports to: Business Development ManagerLocation: Gulberg III, LahoreEmployment Type: [Full-time /Shift-based]Job Summary:We are seeking a friendly, detail-oriented, and professional Customer Support Representativeto join our team in the hospitality industry. In this role, you will be the first point of contact forguests and...

  • Support Staff

    1 week ago

    Islamabad, Islamabad, Pakistan ASK Development Full time 360,000 - 720,000 per year

    Support Staff (Office Boy) Duties:Minimum MatricHaving understanding of corporate environmentResponsible to keep the office area neat and cleanEntertain guests/visitors, serving the operation staff as per roster defined by the head of data node departmentOther duties assigned by supervisorMust have 3 years of relevant experienceJob Type: Full-timePay:...

  • IT Support Intern

    4 days ago

    Islamabad, Islamabad, Pakistan Ahmed Abdullah Hamad Al-Essa Company Full time 420,000 - 840,000 per year

    We are looking for two IT Support Interns to join our Islamabad Office.Requirements:Fresh graduates in Computer Science (or related field)OR up to 1 year of IT experienceStrong technical and problem-solving skillsFemale candidates will be preferredWhat we offer:Paid InternshipHands-on experience in IT support & operationsA collaborative and professional work...

  • SEO Intern

    11 hours ago

    Islamabad, Islamabad, Pakistan App Coding Tech Full time 400,000 - 600,000 per year

    is a dynamic and fast-growing IT company with multiple ventures in Switzerland, Türkiye, and Pakistan. We are a team of creative thinkers and problem solvers passionate about building digital solutions that make an impact. We're looking for a motivated and passionate SEO Intern who wants to grow their skills and gain hands-on experience working on real...

  • Resort Manager at Marcopolo Resorts and Tour

    6 days ago

    Islamabad, Islamabad, Pakistan Marco Polo Resorts Full time $104,000 - $130,878 per year

    We Are Hiring – Resort Manager at Marcopolo Resorts and TourLocation: Northern Areas (Remote Job)Salary: Market Competitive (Based on Experience)Key Responsibilities:• Oversee the resort's daily operations, ensuring excellence in guest services.• Lead and support the hospitality team to maintain high standards.• Develop and execute strategies to...

  • Resort Manager

    1 week ago

    Islamabad, Islamabad, Pakistan Marco Polo Resorts Full time 500,000 - 1,500,000 per year

    We Are Hiring "Resort Manager" at Marcopolo Resorts and TourPosition: Resort ManagerLocation: Northern AreasSalary: Market Competitive (Based on Experience)Key Responsibilities:• Oversee the resort's daily operations, ensuring excellence in guest services.• Lead and support the hospitality team to maintain high standards.• Develop and execute...