Office Operations Lead

Expected start date

ASAP (position is open if you can still read this)

Positions Open

2

Experience required

Minimum administrative experience of 2-3 years. 

Education required

Education is flexible; However Bachelor's degree in Engineering & Management is preferred.

Salary package

• Competitive salary and benefits package
• Monthly performance-based increments & cash bonuses

Perks

• Opportunity to work & grow with a Y-Combinator backed Founder who has been doing startups for more than a decade
• More than 90% of customers are based in the USA (get exposure working on cutting-edge/disruptive tech)
• Opportunity to travel abroad and gain invaluable exposure
  • We have offices in Pakistan, Qatar & America.
• Experience Hyper-growth in your career based on the Silicon Valley mindset
• A strong base salary
• Flexible working hours
• High performance oriented and resilient work environment / workstation
• Company Issued Laptops/ Electronic Devices based on need and performance
• Free Food ( Breakfast / Lunch / Dinner/ Snacks/ Fruits and Beverages)
• 24/7 Access to the office
• Performance base paid cool-off period
• Dedicated time / Access to a plethora of Learning Resources
• Knowledge base mini library present at the office
• Fastest network (internet) in Pakistan
• Medical insurance, treatment and employee care for astronauts
• Overnight Stay Facilitation: Sleeping pods and Lockers
• Recreational activities / trips
• Highest Grade Massage Chairs
• Gaming corner - PS5
• Insured parking space
• Support team available for facilitation of employees
• Taxation, Accounts and legal assistance for the employees.
• The best work culture/team environment in the world Primed to set you up for either running your own company or being a C-Level Executive in one.
  

About the Role:

We are looking for a proactive and detail-oriented professional to join our Office Operations Team. This role involves end-to-end ownership of administrative functions, infrastructure management, procurement, and workplace quality. From managing supply chains and maintenance schedules to supporting expansion projects and ensuring a seamless office experience, you'll be at the core of how our workspace operates and evolves. If you're passionate about operational excellence, structured processes, and creating efficient, people-centric environments this role is for you.

Primary Responsibilities:

• Keep the Lights On (Keep the Office fully operational by all means.)
• Identify and implement process improvements across administrative, logistical, and facility-related operations to enhance efficiency and reduce downtime.
• Lead initiatives that support sustainability, cost-efficiency, and operational resilience across all office systems.
• Create and maintain essential operational documentation, including maintenance schedules, staff duty rosters, roles and responsibilities sheets, selection matrices for procurement, and incident reporting logs.
  
  
• Regularly audit existing workflows and recommend improvements for smoother inter-departmental coordination and operational flow.
  
  
• Oversee day-to-day administrative operations to ensure a productive, well-organized office environment.
  
  
• Maintain a consistent office experience through the proactive management of supplies, schedules, vendor coordination, and internal support.
  
  
• Manage all aspects of inventory tracking and control, including supplies, equipment, consumables, and office assets.
  
  
• Ensure efficient issuance, logging, maintenance, and repair of office equipment and utilities.
  
  
• Execute procurement and vendor management processes, including RFQs, price comparisons, and quality evaluations.
  
  
• Manage MPPC (Material Planning, Purchasing, and Control) cycles with documentation and supplier analysis.
  
  
• Oversee logistics for in-bound deliveries, inter-office transfers, and urgent supply chain tasks.
  
  
• Coordinate and supervise infrastructure expansion projects, including office space planning, civil works, power distribution, and construction supervision.
  
  
• Plan and manage electricity, power backup systems (UPS, generators), HVAC installations, and workspace ergonomics.
  
  
• Supervise third-party contractors, vendors, and technicians to ensure compliance with project scopes and timelines.
  
  
• Support the networking and IT teams during infrastructure projects by ensuring physical readiness and on-site coordination.
  
  
• Maintain strict adherence to health, safety, and environmental (HSE) standards across all operational areas.
  
  
• Coordinate with the Accounts team to ensure bookkeeping accuracy for purchases, contracts, and recurring expenses.
  
  
• Ensure all expense records are accurately tracked, categorized, and shared with finance for monthly reporting.
  
  
• Manage kitchen operations and daily meal/snack services, ensuring hygiene, vendor reliability, and timely delivery.
  
  
• Monitor food quality and gather regular feedback to improve the office dining experience.
  
  
• Organize and execute internal events, celebrations, and activities, ensuring all logistics, hospitality, and coordination is handled professionally.
  
  
• Maintain a high standard of cleanliness and hygiene across office premises, including workstations, restrooms, kitchens, and common areas.
  
  
• Coordinate deep cleaning, pest control, and sanitation activities on a scheduled basis.
  
  
• Ensure all hygiene protocols and office cleanliness SOPs are enforced and regularly updated.
  
  
• Perform regular walkthroughs and quality checks to maintain a comfortable and efficient workspace.
  
  
• Manage the asset register and office infrastructure inventory to ensure availability and accountability.
  
  
• Ensure optimal vendor performance and enforce service level agreements (SLAs) across all third-party service providers.
  
  
• Prepare periodic operational reports, performance dashboards, and management summaries for review.
  

Required Skillset:

Core Functional & Physical Skillset:

• Excellent organizational skills with attention to detail in scheduling, filing, and asset management

• Strong documentation abilities for SOPs, checklists, incident reports, and project tracking

• Effective vendor and logistics management capabilities

• Proven multi-tasking and time management skills under dynamic workloads

• Solid communication and coordination skills across departments and with external vendors

• Ability to lead physical office setups, expansions, and day-to-day infrastructure tasks

• Keen eye for hygiene, safety, and quality standards in workplace management

• Hands-on approach with a strong sense of ownership and operational responsibility

• Experience with computer systems and high tech environment.

Tools Required:

• Proficiency in Google Sheets for tracking, reporting, and building procurement/inventory matrices
• Strong working knowledge of Google Docs and Google Slides for internal documentation and presentations
• Efficiency in managing emails and communication through Gmail
• Calendar coordination and event scheduling using Google Calendar
• File organization and team collaboration using Google Drive and shared folders
• Proficiency with Communication tools such as Slack, Google Meet, Zoom, Whatsapp & Linkedin.

Individual Requirements:

• Proficiency in Google Sheets for tracking, reporting, and building procurement/inventory matrices
• High level of integrity and a strong sense of responsibility in handling sensitive operational tasks
• Exceptional attention to detail, with a commitment to accuracy in documentation and execution
• Proven ability to take full ownership of tasks and drive them to completion independently
• Energetic and proactive attitude with a hands-on approach to solving on-ground challenges
• Excellent verbal and written communication skills for effective coordination across teams
• A growth-oriented mindset with a continuous drive to improve systems, processes, and self
• Strong leadership and team management capabilities with a focus on accountability and delivery
• Ability to thrive in dynamic environments while maintaining structure and operational excellence