CSR / Lead Gen Specialist
6 days ago
Company Description
Growth Sync is a results-driven digital marketing agency dedicated to helping businesses thrive online. We offer tailored solutions, including web design, SEO, social media marketing, content creation, and email marketing, to maximize visibility and drive conversions. Our team crafts customized digital marketing strategies to align with your goals and budget. With creativity, reliability, and a commitment to measurable results, we partner with businesses to achieve sustainable growth.
Role Description
This is a full-time, on-site role for a CSR / Lead Generation Specialist to work at our Rawalpindi location. You will be responsible for managing customer interactions, including addressing inquiries, ensuring satisfaction, and delivering exceptional customer experiences. The role also involves generating leads through targeted outreach, identifying potential customers, and nurturing client relationships to help drive business growth.
Qualifications
- Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction
- Proven experience in delivering excellent Customer Experience and developing customer-focused strategies
- Exceptional communication and interpersonal skills
- Ability to manage multiple tasks efficiently and prioritize effectively
- Experience with lead generation or a background in sales is a plus
- High problem-solving ability and a proactive attitude
- Bachelor's degree or equivalent experience in a related field is preferred
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