Dining Hall Supervisor

23 hours ago

Karachi, Sindh, Pakistan Foods Inn Full time 1,200,000 - 2,400,000 per year

Job Title: Dining Supervisor

Department: Dining

Company: Foods Inn

Location: Karachi

About Us

Foods Inn is a dynamic and forward-thinking organization committed to excellence in the restaurant industry. We are seeking a highly motivated and experienced Dining Supervisor to join our team.

Key Responsibilities

  • Manage daily dining hall operations to ensure seamless, guest-centric service delivery.
  • Train, mentor, and guide team members, enforcing adherence to hygiene, uniform, and service standards.
  • Conduct pre-shift briefings to communicate service expectations, menu updates, and operational goals.
  • Ensure dining areas, including floors, tables, washrooms, and fixtures, are consistently clean and well-maintained.
  • Verify that table setups, counters, cutlery, and crockery are immaculate and organized; monitor the functionality and cleanliness of equipment such as POS systems, credit card machines, and LCDs.
  • Actively engage with guests, promptly address complaints, and implement effective service recovery measures.
  • Review shift reports, monitor staff attendance, and resolve operational challenges efficiently.
  • Oversee Sunday-specific duties, including cleaning MS platforms and air conditioning filters.
  • Ensure proper closing protocols are followed, reporting any issues with photographic documentation.
  • Foster a disciplined, professional, and guest-focused work environment.

Requirements

  • Bachelor's degree in a related field (Intermediate accepted with strong experience).
  • Minimum 2 years of supervisory or managerial experience in restaurant dining operations.
  • Strong knowledge of hospitality management, guest service, menu planning, and food safety standards.
  • Proven experience in team training, performance management, and staff development.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficient in MS Office (Excel, Word) for reporting and scheduling.
  • Flexibility to work shifts, weekends, and holidays.

Benefits

  • Market-competitive salary
  • Complimentary daily meal
  • Weekly rest day
  • Annual leave entitlement
  • Two annual bonuses
  • Medical insurance coverage
  • Child education allowance
  • Personal & family wedding allowance

Job Type: Full-time

Work Location: In person

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