Senior Release Engineer

As a Senior Release Engineer at Easypaisa, you will be the technical lead for implementing and maintaining advanced release delivery mechanisms across multiple environments for our wallet business and microservices-based platforms. You will oversee smooth, reliable, and automated software delivery pipelines, managing complex branching strategies, and ensuring seamless transitions from development to staging, pre-production, and production environments.

You will champion modern release engineering practices including GitOps, ArgoCD, and progressive delivery. Working closely with development, QA, DevOps, infrastructure, and operations teams, you will streamline deployments, optimize CI/CD pipelines (built on Jenkins), and enhance release resiliency. The role demands hands-on expertise in microservices deployments, branching strategies, infrastructure as code, and release health monitoring.

Duties and Responsibilities:

1.Release Automation & Execution

• Design, implement, and maintain robust CI/CD pipelines using Jenkins for microservices architecture.
• Lead rollout of GitOps and ArgoCD across priority services and environments.
• Manage and enforce branching strategies across multiple squads and services.
• Oversee smooth execution of deployments in Development, SIT, PreProd, and Production with automated rollback capabilities.
• Monitor release activities in real time and proactively resolve technical issues.

2.Environment & Configuration Management

• Manage infrastructure and application configuration as code (Helm, Terraform, etc.).
• Ensure environment consistency across all stages (Development, SIT, PreProd, Production).
• Collaborate with DevOps/Infra teams to implement blue/green, canary, and progressive deployment strategies.

3.Observability & Release Health

• Integrate monitoring (Grafana, ELK, Prometheus) for release health tracking and post-deployment validation.
• Configure automated alerts for anomalies, SLA breaches, and error spikes.
• Support root cause analysis and post-incident reviews.

4.Risk Mitigation & Rollback

• Implement automated rollback triggers linked to performance and error metrics.
• Maintain a version-tagging and artifact repository strategy for rapid production recovery.

5.Collaboration & Stakeholder Support

• Partner with development teams to ensure build readiness and pipeline compliance.
• Align with QA teams for automated testing, coverage validation, and gating mechanisms in pipelines.
• Work with Product and Operations teams to align releases with business priorities.

6.Process Improvement & Innovation

• Identify automation opportunities to reduce release cycle times and improve reliability.
• Stay updated on emerging DevOps and release engineering best practices.
• Mentor Junior Release Engineers in tools, branching strategies, and process mastery.

7.Behavior & Compliance

• The incumbent shall be responsible to adhere by easypaisa bank limited Behaviours (Be Respectful, Keep Promises, Always Explore and Create Together) in all aspects of his/her work conduct.
• Responsible for managing compliance risk 'inherent' in their day-to-day activities, processes, and systems for which you are accountable. This includes the responsibility of business lines to own, develop, and update systems, policies, processes, and procedures to manage compliance risks inherent in their day-to-day activities.

Direct Reports:

• Release Management Lead

Role Relationship

Internal

• Governance
• QA
• Planning
• Dev Ops
• DFS Operations
• Backend Development and architects
• Infra and network
• IS and compliance.
• Risk

External

• EWP
• ANT
• AKSA

Knowledge and Experience

Education:
Bachelors' degree or higher in Computer Engineering or Computer Science or equivalent experience. (Master's preferred)

Continuous Learning:
The field of release management is constantly evolving with new technologies, methodologies, and best practices. Staying updated through continuous learning via workshops, seminars, conferences, and online courses is crucial. Platforms like Coursera, Udemy, or LinkedIn Learning offer courses on release management, DevOps, agile methodologies, and related topics.

Industry-specific Training:
Depending on the industry you work in (e.g., software development, IT services, healthcare, finance), specialized training may be necessary to understand industry-specific regulations, compliance standards, and unique challenges related to release management in that sector.

Experience:

• 5+ years of experience in Release Engineering, DevOps, or related roles.
• Hands-on expertise with GitOps, ArgoCD, and Kubernetes deployments.
• Proven experience with CI/CD tooling (Jenkins, GitLab CI, etc.).
• Experience managing infrastructure and application configuration as code.
• Strong understanding of progressive delivery strategies (blue/green, canary).
• Exposure to monitoring and logging tools (Grafana, Prometheus, ELK).
• Skilled in scripting and automation (Bash, Python, Groovy).
• On-the-Job Experience:
  Hands-on experience in managing software releases, collaborating with teams, and resolving release-related challenges
• Release Management:
  Proven track record in planning, coordinating, and executing complex release cycles across cross-functional teams.
• Software Development:
  Background in software development or related technical roles with knowledge of version control and deployment practices.
• Project Management:
  Experience with Agile/Scrum/Kanban methodologies and project management tools (e.g., Jira, Trello, Asana).
• DevOps Practices:
  Familiarity with CI/CD pipelines, IaC, and automation tools (e.g., Jenkins, GitLab CI/CD, Ansible).
• Problem-Solving:
  Strong troubleshooting skills with experience in incident management, root cause analysis, and corrective actions.
• Stakeholder Management:
  Demonstrated ability to engage stakeholders, manage expectations, and resolve conflicts effectively.
• Continuous Improvement:
  Experience driving process improvements, optimizing release cycles, and adopting innovative practices.
• Regulatory Compliance:
  Knowledge of compliance standards (e.g., GDPR, HIPAA) and risk management in software release processes.

Behavioral Skills & Competencies:

Communication Skills:
Demonstrates clear, concise, and effective communication to align stakeholders and teams.

Leadership Abilities:
Provides direction, fosters collaboration, and motivates teams to achieve release goals.

Adaptability and Flexibility:
Responds effectively to changing priorities, processes, and technologies.

Organizational Skills:
Manages schedules, tasks, and resources with precision to ensure timely delivery.

Attention to Detail:
Reviews release artifacts meticulously to ensure accuracy and compliance.

Conflict Resolution Skills:
Handles disagreements constructively, maintaining focus on common objectives.

Time Management:
Prioritizes and executes multiple tasks efficiently within deadlines.

Emotional Intelligence:
Builds strong relationships through empathy, self-awareness, and social skills.