Cloud and EDN Service Officer

4 days ago

Islamabad, Islamabad, Pakistan Inbox Business Technologies Full time 500,000 - 1,500,000 per year

Inbox Business Technologies is looking for a Cloud and EDN Engineer, who is responsible for monitoring, maintaining, and optimizing cloud and enterprise data network (EDN) services to ensure high availability, performance, and security. This role involves supporting the deployment, configuration, and administration of cloud platforms and enterprise networking solutions, as well as troubleshooting service issues within defined SLAs. The engineer will collaborate with cross-functional teams, customers, and vendors to deliver efficient and reliable cloud and network operations.

Responsibilities
  • Monitor and maintain Cloud and EDN services to ensure optimal performance, availability, and security.
  • Support the deployment, configuration, and administration of cloud platforms, enterprise WAN/LAN, VPN.
  • Troubleshoot and resolve incidents and service requests related to cloud and network services within agreed SLAs.
  • Collaborate with internal teams, customers, and vendors to ensure efficient issue resolution and service delivery.
  • Ensure compliance with organizational policies, ITIL processes, and security standards.
  • Prepare and maintain technical documentation, including service records, configurations, and change management logs.
  • Conduct capacity planning and reporting analysis; recommend improvements for cloud and network environments.
  • Assist in implementing new cloud technologies and enterprise networking solutions.
  • Basic knowledge and customer service of Cloud services.
Requirements
  • Bachelor of Science (BS or BSc.), or related field of study.
  • 1 to 2 years experience.
  • Microsoft Office 365 applications, Outlook.
  • Strong understanding of Cloud platforms and networking technologies (WAN/LAN,).
  • Knowledge of ITIL practices for Incident, Problem, and Change Management.
  • Familiarity with network monitoring, automation, and ITSM processes.
  • Excellent troubleshooting, analytical, and communication skills.
  • Ability to work effectively in cross-functional teams and under pressure situations.
  • Effective communication skills
  • Must be good in Oral and written English

  • Cloud and EDN Service Officer

    4 days ago

    Islamabad, Islamabad, Pakistan Inbox Business Technologies Full time 40,000 - 80,000 per year

    Inbox Business Technologies is looking for a Cloud and EDN Engineer, who is responsible for monitoring, maintaining, and optimizing cloud and enterprise data network (EDN) services to ensure high availability, performance, and security. This role involves supporting the deployment, configuration, and administration of cloud platforms and enterprise...

  • Customer Service Representative Intern

    4 days ago

    Islamabad, Islamabad, Pakistan ZiCON Cloud Full time 150,000 - 250,000 per year

    Company DescriptionZiCON Cloud is an innovative multi-cloud, managed service provider for tokenization and ERP business processes, delivering solutions via a Software as a Service (SaaS) subscription model. With a strong focus on customer satisfaction, our strength lies in our dedicated team, proven processes, and cutting-edge technologies. We excel in...

  • DevOps Engineer with Azure Cloud Expertise

    1 week ago

    Islamabad, Islamabad, Pakistan Cloud Enterprise Business Solutions (CEBS) Full time 1,200,000 - 2,400,000 per year

    DevOps Engineer with Azure Cloud ExpertiseLocation: IslamabadJob descriptionAs a DevOps Engineer, you will play a critical role in enhancing our software development processes and ensuring the reliability, scalability, and security of our cloud infrastructure. Your expertise in Azure Cloud, CI/CD pipelines, YAML, Bicep templates, and static code analysis...

  • Senior Manager Cloud Infrastructure Services

    6 days ago

    Islamabad, Islamabad, Pakistan PTCLal Full time 600,000 - 1,800,000 per year

    ARE YOU READY TO RISE WITH PTCL GROUPWe are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL Group stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture...

  • Go To Matket Intern

    3 days ago

    Islamabad, Islamabad, Pakistan ZiCON Cloud Full time 900,000 - 1,200,000 per year

    Company DescriptionZiCON Cloud is an innovative multi-cloud managed service provider specializing in tokenization and ERP business processes, offered on a Software as a Service (SaaS) subscription model. Our strength lies in our people, processes, and ethics. We are dedicated to achieving customer satisfaction through continuous dedication, niche innovation,...

  • Data Engineer Intern

    2 weeks ago

    Islamabad, Islamabad, Pakistan ZiCON Cloud Full time 900,000 - 1,200,000 per year

    Job Description – Data Engineer Intern (Paid Internship)Location: Islamabad, Pakistan (Onsite)Duration:3 Months (with possibility of extension based on performance)About ZiCON CloudZiCON Cloud is a forward-looking technology company focused on digital transformation and climate innovation. We are building cutting-edge solutions for Monitoring, Reporting,...

  • Manager Systems and CLoud

    4 days ago

    Islamabad, Islamabad, Pakistan d-791a-4f7f-925b-f327aff21f01 Full time 1,200,000 - 2,400,000 per year

    Job Summary:We are hiring to bolster our Microsoft Exchange, M365 and Cloud Infrastructure team. The role involves managing, maintaining, and optimizing Exchange servers and services, supporting hybrid deployment, and ensuring seamless integration with cloud services. The position also entails providing technical support, managing migrations and upgrades,...

  • Cloud Technical Specialist

    3 days ago

    Islamabad, Islamabad, Pakistan Zones IT Solutions Full time 1,200,000 - 3,600,000 per year

    DescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to...

  • Cloud Technical Specialist

    1 week ago

    Islamabad, Islamabad, Pakistan Zones. Full time 1,200,000 - 2,400,000 per year

    Description Position at Zones LLC.Company Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched...

  • Assistant Manager Cloud Solutions

    3 days ago

    Islamabad, Islamabad, Pakistan Zong CMPak Ltd Full time $80,000 - $120,000 per year

    Department & Function:Govt. & Corporate SalesPosition:Assistant Manager Cloud SolutionsLocation:IslamabadReporting to:Senior Manager Cloud Solutions - POJob Type:PermanentJob Purpose:The primary objective is to lead the development and launch cloud platforms & innovative cloud-based products, establish strategic partnerships, conduct market research,...