Female Call Center Officer

1 week ago


Karachi Clifton, Pakistan Logon Broadband Pvt Ltd Full time 360,000 - 420,000 per year

Female Call Center Officer (Internet Company)

Location: Clifton, Defense (DHA), Cantt, Gizri, Punjab Colony, Delhi Colony and near by areas will be proffered

Company: Logon Broadband

Shift: Morning 8 am to 4 pm

Permanent Job

Job Summary:

As a Female Call Center Officer (Internet Company), you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide excellent customer support to ensure our customers have the best possible experience with our services.

Key Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

Troubleshoot and resolve technical issues related to internet connectivity and services.

Provide ISP service information to customers.

Document and update customer records accurately in our software.

Collaborate with other departments to ensure customer issues are resolved efficiently.

Follow up with customers to ensure their issues have been resolved to their satisfaction.

Listen client's complain and assigned to the technicians available to troubleshoot timely and professionally.

Qualifications:

At least Intermediate, Graduation preferred some college coursework preferred.

Previous customer service experience, preferably in the ISP or telecommunications industry.

Strong communication skills, both verbal and written.

Proficiency with computer systems and basic technical troubleshooting.

To apply, please submit your resume at

by 15th November, 2025.

Salary: Rs30, Rs35,000.00 per month

Job Type: Full-time

Pay: Rs30, Rs35,000.00 per month

Work Location: In person



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