Process Excellence Manager

7 days ago

Karachi, Sindh, Pakistan Oxiliry Full time 600,000 - 1,800,000 per year

Company DescriptionOxiliry is a trusted business process outsourcing partner, providing quality resources and delivering scalable, efficient, and innovative solutions to empower businesses globally. Committed to excellence, we streamline our operations to drive profitability, foster sustainable growth, and build lasting partnerships that lead to success.Role Description:This is a full-time hybrid role and open for all locations (Karachi, Hyderabad and Islamabad). The Manager – Organizational Effectiveness & Process Excellence will lead initiatives to enhance organizational performance through systematic job analysis, business process mapping, and operational efficiency improvements. This role will bridge people, process, and performance, ensuring alignment between organizational design, workforce capabilities, and operational workflows to drive excellence and sustainability.Key Resposnibilities:1.Process Mapping & Standardization:Lead end-to-end process mapping across service delivery (business units) and support functions.Identify inefficiencies, redundancies, and non-value-added activities to drive Lean transformation.Develop and institutionalize Standard Operating Procedures (SOPs), RACI matrices, TQM, and process documentation repositories.Champion process governance frameworks, ensuring standardization and continuous improvement across business units.2.Job Analysis & Organizational Design:•Conduct comprehensive job analysis and develop detailed JDs, job families, and competency frameworks.Review and align organizational structures to support business strategy and operational efficiency.Lead role evaluation exercises using appropriate methodologies (e.g., Hay, Mercer, or point-factor systems).Collaborate with HR and leadership to ensure clear role accountability and workforce optimization.3.Operational Excellence & Efficiency:Identify and implement operational improvement initiatives using advanced methodologies (e.g., Lean, Six Sigma, and Kaizen).Establish metrics and KPIs for productivity, utilization, turnaround time, and quality improvement.Conduct efficiency diagnostics, benchmarking, and root cause analyses to drive sustainable performance improvements.Partner with technology and analytics teams to leverage automation (RPA, workflow tools, dashboards) for efficiency gains.4.Change Management & Stakeholder Engagement:• Collaborate with leadership teams to ensure process and structural changes are integrated and adopted effectively.• Facilitate workshops, training, and communication to foster a culture of continuous improvement.• Act as a trusted advisor to senior management on organizational efficiency, design, and workforce optimization.• Present improvement recommendations and results to executive stakeholders with data-driven insights (dashboards, etc.).Qualifications:Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or related field. MBA / Master's degree preferred.8–12 years of experience in operations excellence, organizational development, or business process management within IT, BPO, or professional services industries.Proven experience leading process mapping and reengineering initiatives in large-scale operations.Strong understanding of service delivery frameworks, SLAs, and client-driven operations.Certification in Lean Six Sigma (Green Belt or Black Belt) required.Proficiency in process visualization tools (e.g., Visio, Lucidchart, Miro) and data analytics (Excel, Power BI, Tableau).

  • Manager Supply Chain Excellence

    7 days ago

    Karachi, Sindh, Pakistan Getz Pharma Full time 900,000 - 1,200,000 per year

    Job Summary:The incumbent will be responsible for strategizing the planning supply chain operations, optimizing processes and systems, overseeing demand planning, supply planning, inventory management, coordination with warehousing & logistics.Key ResponsibilitiesThe candidate will be responsible for:Business Process Re-Engineering (Demand Planning, Supply...

  • Assistant Manager Operational Excellence

    3 days ago

    Karachi, Sindh, Pakistan National Foods Limited Full time 900,000 - 1,200,000 per year

    At National Foods Limited, we are on a journey of growth and on building our most valuable assets which include our brands, financial strength, global presence, and our unbridled commitment to becoming a truly sustainable and a renowned company in the world.Job PurposeTo drive NFL's commitment to continuous improvement and lean production practise across the...

  • Marketing Process Manager

    2 weeks ago

    Karachi, Sindh, Pakistan Spreetail Full time 1,200,000 - 2,400,000 per year

    Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history:   We're looking for a Marketing Project Manager with experience in cross-functional project coordination, reporting, and process optimization....

  • Upwork Bidder

    1 week ago

    Karachi, Sindh, Pakistan WebX Manager Full time 600,000 - 1,200,000 per year

    We are looking for an experienced and results-driven Upwork Bidder / Business Development Executive to join our team.Your main responsibility will be to bid on relevant projects, generate leads, and bring in clients through Upwork and other freelancing platforms.This is a commission-based position — you will earn a percentage on each successful project you...

  • Assistant Manager Processing

    3 days ago

    Karachi, Sindh, Pakistan Unilever Full time 1,200,000 - 3,600,000 per year

    Unilever is currently hiring for PC R&D Assistant Manager ProcessingFunction: Reseach & DevelopmentWork Level:WL1Reports to:Manager PC R&D PakistanLocation:Karachi, PakistanTerms & Conditions:Local Conditions ApplyAbout UnileverWith 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the...

  • Assistant Manager Processing

    3 days ago

    Karachi, Sindh, Pakistan Unilever Full time 1,200,000 - 2,400,000 per year

    Unilever is currently hiring for PC R&D Assistant Manager Processing​Function: Reseach & DevelopmentWork Level:  ​WL1Reports to: Manager PC R&D PakistanLocation:  Karachi, Pakistan   Terms & Conditions: ​Local Conditions Apply ​ ABOUT UNILEVER   With 3.4 billion people in over 190 countries using our products every day, Unilever is a...

  • Manager Strategic Process Redesign

    2 weeks ago

    Karachi, Sindh, Pakistan K-Electric Full time $104,000 - $130,878 per year

    Our employees are our company's greatest asset - they are our real competitive advantage. We possesse immense power of innovation, immagination and a desire to attract and retain the best; provide them with encouragement, stimulus, and make them feel that they are an integral part of the company's mission.PurposeLeads initiatives focused on analyzing,...

  • Assistant Manager Process Improvement

    2 weeks ago

    Karachi, Sindh, Pakistan ATCO Laboratories Limited Full time 600,000 - 1,200,000 per year

    ATCO is hiring Assistant Process Improvement Manager.Key Responsibilities:· Assist in process mapping activities (AS IS and TO BE).· Facilitate the creation of learning materials for effectively rolling out new SOPs and processes.· Promote and foster a culture of continuous improvement, innovation, and excellence throughout the organization.Education &...

  • Process Engineer

    3 days ago

    Karachi, Sindh, Pakistan Petrochem Engineering Services (PES) Full time 900,000 - 1,200,000 per year

    Company DescriptionPetrochem Engineering Services (PES) is an ISO certified company established in 1998, providing specialized engineering consulting and design services worldwide for the Oil and Gas industries. Our mission is to deliver comprehensive engineering, procurement assistance, and construction management services with a strong commitment to...

  • Process Engineer

    2 weeks ago

    Karachi, Sindh, Pakistan Inovi Telecom (Pvt) Ltd Full time 480,000 - 600,000 per year

    Job Title: Process EngineerLocation: Korangi Industrial Area.Department: Manufacturing/EngineeringReports To: Plant Manager/Engineering ManagerJob Summary: The Process Engineer will be responsible for developing, implementing, and optimizing manufacturing processes in the mobile phone assembly plant. This role involves analyzing current processes,...