PTP Service Desk Specialist

PTP Service Desk Specialist, Lahore, Pakistan

Join us to take your career journey to the next level

#ProudlyCC

I
Job Identificati

onWe are looking for a PTP Service Desk Specialist to be part of our Finance Team in Lahor

**e.

What We Exp**

1. ectProvide support regarding Payments queries e.g.: payment date, invoice sta
2. tusEscalation of queries as appropria
3. te.Supply advice on invoicing processes and deal with any queries in an efficient and timely mann
4. er.Establishing, managing and growing customer relationships with both internal and external custome
5. rs.Perform vendor reconciliatio
6. ns.Working to agreed KPI's and Service Level Agreements (SLAs) to deliver the highest quality of service as defined by the team leader in conjunction with the business uni
7. ts.Provide support to the team leader on invoice verification supported
8. FSCProvide support to other team membe
9. rs.Execute all closing operations as per defined timelin
10. es.Establish a good relationship with customers, maintaining open communication channels and developing high standards for delivery servi
11. ce.Ensure that all process controls are operational, actively identify control gaps and recommend possible solutio
12. ns.Ensure compliance with FSC standard processes and SL
13. As.Recognize and communicate potential issues/risks within the team and work with the team to generate soluti

onsQualificati

• onsBachelor's Deg
• reeMajor for Education: Accounting, Finance, Economics or another business-related fi
• eldMinimum Total Experience: Ye
• arsMinimum Functional Experience: 02 Ye
• arsKnowledge of SAP Accounts Payable Module (PTP process, readsoft ) / Proficient user of MS applicat

ionWhat We Embr

• ace"People Centered" Fo
• cusEqual Salary Advoc
• ateA Globally Diverse/An International Workpl
• aceInclusive Team-Building Activit
• iesDigital Learning Opportunit
• iesLeadership Exposure With Organizational Eve
• ntsInclusive Language And Cult
• ureSocial Clubs/Netwo
• rksInclusive/Family-Friendly Polic

iesWho We

Are

CCI is a multinational beverage company operating in Türkiye, Pakistan, Kazakhstan, Iraq, Uzbekistan, Bangladesh, Azerbaijan, Kyrgyzstan, Jordan, Tajikistan, Turkmenistan, and Syria. We produce, distribute, and sell sparkling and still beverages, serving a population of 600 million people with more than 10,000 employees across 33 bottling plants and 3 fruit processing plants in 12 countr

ies.At CCI, we are committed to creating value for our employees, customers, consumers, and communities. As a Top Employer certified company, we put people at the heart of everything we do. With our vision to become the best FMCG company, we achieve success through our One Team spirit, guided by our shared values of passion, integrity, accountability, and teamwork. Our ambition is to be a great place to work—an inclusive, diverse, and inspiring organization with strong leadership and organizational capabilit

ies.We foster a culture of diversity and inclusion in everything we do. As the fourth company to obtain the EQUAL-SALARY global certification, we take pride in being an Equal Opportunity and Affirmative Action employer across all our mark

ets.We take responsibility for the future with our Sustainability Commitments for 2030. Our roadmap focuses on six key areas: packaging, water, and climate in environmental sustainability; and human rights, diversity & inclusion, and community investment in social sustainability. By 2030, we aim for 35% of newly hired individuals, 40% of managerial positions, and 50% of executive committee members to be wo

men.We're an equal opportunity employer. All applicants will be considered for employment without attention to race, sex, color, national or social origin, ethnicity, religion, age, pregnancy, disability, sexual orientation, gender expression, or political opin

ion.