
Network Engineer
2 weeks ago
Ibex is looking for a
Network Engineer
with intermediate-level expertise in resolving hardware and software platform issues within a complex, multi-layered network infrastructure.
Responsibilities
- Experienced in WAN protocols (BGP, EIGRP, OSPF) and LAN/WLAN technologies (DNS, IP addressing, QoS, Spanning Tree, Multicast), with hands-on expertise in Cisco Catalyst switches and Cisco ISR/ASR routers
- Troubleshoot and provide Tier 1/2/3 support to diagnose and resolve escalated issues that may lead to service degradation or interruptions across the Data Center, Disaster Recovery (DR) site, regional hubs, and all branch locations
- Knowledge of next-generation firewalls (multi-vendor: Cisco ASA, Palo Alto, FortiGate) and security products/practices including ACLs, firewalls, VPNs, etc.
- Proficient in proactive network monitoring using tools like SolarWinds and PRTG across 1,000+ devices; solid understanding of NMS/Syslog monitoring, alerting, and escalation processes
- Familiar with wireless access controllers and access points
- Intermediate understanding of network system design principles, best practices, and standards
- Strong written and verbal communication skills, including the ability to deliver project-level presentations to business stakeholders
- Excellent troubleshooting and critical thinking skills to analyze and resolve complex technical issues
- Capable of drafting and documenting network designs, configurations, and operational standards
- Project experience implementing core infrastructure, networking, and cloud-based services for business teams or consumers
- Skilled in configuring and installing various network devices and services (e.g., routers, switches, firewalls, VPNs, etc.)
- Familiar with 24x7 operations and rotational NOC-based shift environments
Qualifications
- Proactive monitoring of a 1,000+ device network using tools such as SolarWinds and PRTG; strong knowledge of NMS/Syslog monitoring, alerting, and escalation procedures
- Hands-on experience with Cisco IOS, Cisco ASA, Palo Alto firewalls, Fortinet Wireless, SolarWinds, and other network management utilities
- Expertise in routing, switching, and VPN troubleshooting, with a solid understanding of WAN and internet multi-homing architecture
- Knowledge of wireless access controllers and access points
- 2–4 years of experience in a relevant networking role
- Master's or Bachelor's degree in Computer Science or Engineering
- CCNA certification is required; CCNP or equivalent (certified) is preferred
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