Customer Service Manager

Job OverviewWe are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.Duties- Respond to customer inquiries via phone, email, and in-person- Assist customers with product information and sales inquiries- Process orders, returns, and...

Responsibilities:Provide exceptional customer service to clients via phone, email, and chatAnswer customer inquiries and resolve issues in a timely and professional mannerUpsell products and services to customers to increase sales revenueMake outbound calls to follow up with customers and provide additional assistanceMaintain accurate and detailed records of...

About Hira CapitalHira Capital is one of the leading real estate companies in Southern California, known for our commitment to excellence, deep market knowledge, and exceptional client service. We are a fast-paced, high-growth firm dedicated to helping our clients achieve their real estate goals. We are expanding our operations and looking for a dedicated...

Key Responsibilities:Respond to customer inquiries via live chat, email, and calls in a timely and professional mannerRecord and escalate complex issues to the appropriate departmentsMaintain accurate records of customer interactions using internal toolsMonitor chats and respond according to quality, tone, and process standardsContribute to team goals and...

We're on the lookout for a Customer Service Data Analyst to join our expanding team and drive our company's growthThe ChallengeAs our company continues to grow, we are in need of a Customer Service Data Analyst to analyze customer service performance metrics, identify trends, and provide actionable recommendations to enhance efficiency and customer...

Job Description: In this role, you will be responsible for responding to customer inquiries, managing customer relationships, providing assistance through various communication channels, and ensuring that customer issues are resolved promptly and effectively. You will play a key role in enhancing customer satisfaction and maintaining a positive image for the...

Offshore IT Service Desk Manager will be responsible for overseeing the operations of the IT service desk team, ensuring that all client inquiries and technical issues are resolved efficiently and effectively. This role requires a 5+ years of experience in IT support within an ITIL environment. Will manage a team of service desk specialists, coordinating...

PLEASE ONLY APPLY IF YOU'RE NATIVE SOUNDING ENGLISH SPEAKER.We're looking for a new team member to help us handle the growing traffic coming into the app.Your main role will be reaching out to two key groups of people:Sign ups – People who have downloaded the app and signed up but never started the trial. We want to understand why they downloaded it (to...

Order ManagementAnswer inbound calls and Online customer and take orders for a variety of dairy products.Accurately record customer orders in the company's order management system.Verify and confirm order details with customers to ensure precision.Customer ServiceAddress customer inquiries regarding product availability, pricing, and delivery...

We're a fast-growing SaaS startup looking for a high-performing Sales & Customer Success Manager to own the entire customer journey — from first contact to long-term success.You'll handle inbound leads, trial users, and customer accounts with energy and precision — converting interest into paying customers, gathering product feedback, and making outbound...