Client Success Associate

5 days ago

Islamabad Gpo, Pakistan Value Engineering Full time 900,000 - 1,200,000 per year

Position: Client Success Associate

Location: On-Site, Night Shift, Bahria Phase 4 Rawalpindi

Experience Required: 0–3 years in client success, account management, or customer-facing roles

Employment Type: Full-time

About the Role

We are looking for a proactive and client-focused Client Success Associate to join our team. In this role, you will act as the primary point of contact for clients, ensuring they have a seamless experience with our products/services. You'll be responsible for building strong relationships, understanding client needs, and driving retention and satisfaction.

Key Responsibilities

  • Serve as the main contact for clients, ensuring timely responses and resolutions.
  • Build and maintain strong client relationships to drive engagement and retention.
  • Understand client goals and align them with our products/services.
  • Monitor client accounts, usage patterns, and satisfaction metrics to identify opportunities for upselling or cross-selling.
  • Coordinate with internal teams (product, sales, support) to deliver a seamless client experience.
  • Proactively handle client issues, feedback, and escalations with professionalism.
  • Prepare and present performance reports and insights for clients.
  • Contribute to improving client success processes and strategies.

Requirements

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • 0–3 years of experience in client success, account management, or customer service roles.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving and organizational abilities.
  • Ability to manage multiple client accounts simultaneously.
  • Tech-savvy with familiarity in CRM tools (HubSpot, Salesforce, Zoho, etc.).
  • A client-first mindset with a passion for delivering value.

Why Join Us?

  • Opportunity to work with diverse clients and industries.
  • Collaborative, supportive, and growth-focused culture.
  • Competitive salary and benefits.
  • Career path into senior client success or account management roles.

Job Type: Full-time

Work Location: In person

  • Client Success Associate

    7 days ago

    Islamabad, Islamabad, Pakistan Value Engineering Pakistan Full time 900,000 - 1,200,000 per year

    About UsThe Value Engineering prides itself in being the Fastest Growing Construction Consultancy Services Company in Pakistan. Our Talented People, Latest Technology and Quality Assurance protocols have helped us to earn the reputation of being a fine, reliable and result oriented company upholding the interests of our valued partners.Job DescriptionWe are...

  • Customer Success Associate

    5 days ago

    Islamabad, Islamabad, Pakistan LMKR Full time 1,200,000 - 3,600,000 per year

    Job Summary:We are looking for a Customer Success Associate with 6 months to 2 years of working experience to join our Customer Experience team and help our customers.Job Responsibilities:Essential Job FunctionsUnderstanding of customer interaction to contribute in the success of end users.Responding to end-user and/or tickets inquiries/calls for assistance...

  • Client Success Manager – 2

    2 weeks ago

    Islamabad, Islamabad, Pakistan Zones Full time 1,200,000 - 2,400,000 per year

    DescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to...

  • Client Success Manager – 2

    2 weeks ago

    Islamabad, Islamabad, Pakistan Zones IT Solutions Full time 1,200,000 - 2,400,000 per year

    DescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to...

  • Associate Project Management

    2 weeks ago

    Islamabad Gpo, Pakistan Zeta Technologies Full time 840,000 - 1,080,000 per year

    Role Summary:We are seeking a proactive and detail-oriented Associate Project Management & Coordination to support our growth initiatives and ensure smooth execution of strategic projects. The role combines, client/partner coordination, and project management responsibilities. The ideal candidate will be a strong communicator, organized, and able to thrive...

  • Associate, Client Support

    2 weeks ago

    Islamabad, Islamabad, Pakistan S&P Global Full time 1,200,000 - 2,400,000 per year

    About The RoleGrade Level (for internal use):07Work Shift:This is a night shift position. However, based on changing business requirements, you may be required to work in the morning & evening shift.The TeamThe Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations and...

  • Associate, Client Support

    2 weeks ago

    Islamabad, Islamabad, Pakistan S&P Global Full time 1,200,000 - 2,400,000 per year

    About the Role:Grade Level (for internal use):07The Team: The TMT Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue. Being present in the USA, Philippines & Pakistan makes it a truly global team. Members of the team get to learn in-...

  • Associate, Client Support

    2 weeks ago

    Islamabad, Islamabad, Pakistan S&P Global Full time 1,200,000 - 2,400,000 per year

    About The RoleGrade Level (for internal use):07The Team:The TMT Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue. Being present in the USA, Philippines & Pakistan makes it a truly global team. Members of the team get to learn in-...

  • Sales Associate

    5 days ago

    Islamabad, Islamabad, Pakistan Savvital Full time 500,000 - 1,000,000 per year

    ABOUT THE COMPANYSavvital is a forward-thinking organization that provides diversified services to small and medium-sized businesses in the international market to enable them to build their future while benefiting from our customized solutions. Our team of educated experts are motivated individuals excited to handle tasks that can bring capacity to your...

  • Sales Associate

    4 days ago

    Islamabad, Islamabad, Pakistan Savvital Full time 900,000 - 1,200,000 per year

    ABOUT THE COMPANY Savvital is a forward-thinking organization that provides diversified services to small and medium-sized businesses in the international market to enable them to build their future while benefiting from our customized solutions. Our team of educated experts are motivated individuals excited to handle tasks that can bring capacity to your...