Program Specialist

2 weeks ago

Lahore, Punjab, Pakistan Kytheron Full time 150,000 - 250,000 per year

Role Description

This is a part-time on-site role for a Customer Service Specialist located in Lahore. The Customer Service Specialist will be responsible for providing excellent customer support and ensuring customer satisfaction. Daily tasks will include handling customer inquiries via phone, email, and in-person, resolving customer issues, maintaining a high standard of phone etiquette, and enhancing the overall customer experience.

Qualifications

  • Customer Support and Customer Service skills
  • Customer Satisfaction and Customer Experience skills
  • Phone Etiquette skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Prior experience in a customer-facing role is a plus
  • High school diploma or equivalent

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