Client Service
5 days ago
Bubbles Car Care is a professional car detailing company driven by excellence and customer experience. We are looking for a proactive individual who can manage customer queries, appointments, and follow-ups while ensuring smooth coordination with our operations team.
Key Responsibilities:
- Respond to customer queries on Instagram, Facebook, and WhatsApp.
- Schedule and confirm customer appointments.
- Conduct follow-up calls and messages to strengthen customer engagement.
- Make proactive calls for periodic vehicle maintenance reminders.
- Maintain appointment calendar and customer history.
- Collaborate with operations for seamless service delivery.
Requirements:
- Bachelor's degree (Business/Marketing preferred).
- Strong communication skills in English & Urdu.
- Experience in customer service/client coordination preferred.
- Knowledge of WhatsApp Business, Facebook, Instagram.
- Basic computer skills (MS Office/Google Calendar).
Job Type: Full-time
Pay: Rs60,000.00 per month
Work Location: In person
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