Process Analyst OAC

Company Description

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behaviour. We enable manufacturers and retailers to better understand what consumers really want. With over 89 years of trusted expertise, we take pride in discovering new pathways to sustainable growth, for our clients, our people, and our planet.

Job Description

Role Overview:

The newly established MI OAC (Market Insight Operation Acceleration Center) is a team of flexible and agile colleagues who will support MI Business as Usual (BAU) Data Operation teams during the critical phase of starting a new project.

As a Process Analyst, you will be responsible for executing production tasks with expert-level proficiency. This includes advanced data coding, data matching, and comprehensive quality checks as required and in line with operational goals and business requirements You will play a key role in stakeholder communication, ensuring timely and accurate data delivery, and leading investigations into data issues. You are expected to proactively suggest improvements and corrections to enhance data quality and operational efficiency.

Key Responsibilities:

Tasks and responsibilities may vary based on the business requirement as this team supports during the set up phase of new projects. Examples of activities:

• Data Coding: Apply complex and nuanced coding logic across multiple product categories.
• Data Matching: Ensure high accuracy matching across diverse data sources.
• Quality Checks: Conduct end-to-end validation of product features and pricing.
• Apply analytical thinking to identify outliers and anomalies in pricing, sales, and market trends.
• Proactively suggest corrections and process improvements to enhance data quality and efficiency.
• Maintain high standards of data integrity and consistency throughout the production cycle.
• Communicate effectively with internal and external stakeholders to:
• Implement requested changes in data.
• Clarify and resolve data-related queries.
• Ensure timely and accurate delivery of data outputs in alignment with SLAs.
• Lead Root Cause Analysis (RCA) for any data errors or delivery issues, and drive resolution.
• Document processes, findings, and resolutions clearly and consistently.
• Support cross-functional initiatives and mentor junior team members when needed.

Qualifications

Required Skills & Competencies:

• Expert-level understanding of product categorization, coding logic, and market dynamics.
• Strong analytical skills to detect patterns, trends, and anomalies in large datasets.
• End-to-end quality control capabilities, including validation of product features and pricing.
• High attention to detail and accuracy in data handling.
• Proactive problem-solving and continuous improvement mindset.
• Proficiency in internet-based research for product and market insights.
• Ability to work independently and collaboratively in a fast-paced environment.
• Up to 1 to 2 years of relevant experience preferred.

Education:

• Bachelor's/ master's degree or equivalent professional experience in Business, Economics, Data Analytics, or a related field.

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the