Senior Key Account Manager

3 days ago

Islamabad, Islamabad, Pakistan Zameen Full time 900,000 - 1,200,000 per year

As the Senior Key Accounts Manager, you will be responsible for overseeing your zone's strategic direction, growth, and profitability of Zameen's classifieds platform. You will lead your respective zone's dedicated business development/relationship team and collaborate with various stakeholders to drive channel innovation, expansion and engagement, optimize client experience, and maximize revenue opportunities

CORE RESPONSIBILITIES

Strategic Leadership:


• Develop and execute the long-term vision, goals, and business strategy for the classifieds portal
• Identify market trends, competitive landscape, and emerging opportunities to drive growth and maintain a competitive edge


• Set performance objectives, monitor key performance indicators (KPIs), and provide guidance to achieve business targets

Team Management:


• Build and lead a high-performing team, fostering a culture of innovation, collaboration, and accountability


• Provide mentorship, guidance, and professional development opportunities to team members


• Foster a positive work environment that encourages creativity, problem-solving, and continuous improvement

Revenue Generation:


• Develop and implement effective monetization strategies, including advertising models, premium listings, and value-added services


• Analyze revenue performance, identify areas for improvement, and take proactive measures to optimize revenue streams


• Collaborate with cross functional teams to develop and execute targeted campaigns to attract advertisers/agencies/developers and increase client engagement

Business Development & Expansion:


• Identify and pursue strategic partnerships and collaborations to expand the reach and user base of the classifieds platform


• Develop and maintain relationships with key clients, advertisers, developers and other stakeholders to drive revenue growth and ensure customer satisfaction


• Monitor industry trends, client feedback, and market research to identify new product or service opportunities and enhance existing offerings


• Sustainable growth and expansion of agency base and market share in regional territory

Client Experience, Engagement and Platform Optimization:


• Continuously improve the client experience/engagement of the classifieds portal, ensuring intuitive navigation, efficient search functionality, and user-friendly interfaces


• Leverage data analytics and user feedback to identify areas for improvement and implement enhancements to increase client satisfaction and retention


• Stay updated on industry best practices and emerging technologies to incorporate innovative features and maintain a competitive advantage

CORE COMPETENCIES & SKILLS


• Bachelor's degree in business administration, marketing, or a related field. A master's degree is preferred


• At least 7-10 years of experience in a senior leadership role within the classifieds/B2B sales


• Strong business acumen with a track record of driving revenue growth and achieving business targets


• In-depth understanding of online classifieds business models, market dynamics, and emerging trends


• Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team


• Strong analytical and problem-solving abilities, with the capacity to make data-driven decisions
• Exceptional communication, persuasive & interpersonal skills, with the ability to build strong relationships


• Innovative mindset with a passion for delivering exceptional client experiences

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