Compliance and Collections Coordinator

1 week ago

Pakistan Ziprent Full time 1,600 per year

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Compliance & Collections Coordinator (Pakistan – Remote)

Ziprent is a tech-enabled property management company looking for a Compliance & Collections Coordinator to join our fully remote team in Pakistan. This is a high-impact, subject matter expert role where precision, professionalism, and independent problem-solving are the name of the game.

You'll own the process for insurance compliance, collections, and vendor payment oversight — ensuring our operations run like clockwork. No micromanaging here: we need someone who thrives on autonomy, knows how to prioritize, and delivers exceptional results without being chased.

What You'll Do

  • Act as the go-to expert for insurance compliance, keeping property owners, tenants, and vendors aligned with requirements.
  • Verify, track, and file insurance documents with zero errors. Follow up proactively when someone is out of compliance, providing clear and actionable next steps.
  • Lead collections efforts for unpaid rent and fees — reviewing account histories, setting up payment plans, and resolving obstacles before they escalate.
  • Monitor vendor payment compliance, track outstanding invoices, and address issues directly with vendors to ensure timely resolution.
  • Handle escalated issues with professionalism and urgency, ensuring all parties are satisfied with the resolution.
  • Identify opportunities to improve compliance processes, streamline operations, and reduce delays — then take the lead on making those changes happen.
  • Collaborate with cross-functional teams including legal, vendor relations, and operations to resolve issues and keep everyone informed.
  • Maintain meticulous records, reports, and documentation — your work will be the gold standard for quality and accuracy.

What We're Looking For

  • Fluent, accent-neutral spoken English and flawless written grammar — indistinguishable from a native U.S. English speaker.
  • A self-starter who can manage projects independently without constant oversight.
  • Minimum 3 years in a compliance, collections, or related customer-facing role — U.S., UK, or Canadian client experience strongly preferred.
  • Excellent QA skills with a keen eye for detail — errors don't get past you.
  • Strong organizational skills and the ability to prioritize in a fast-paced environment.
  • Confident in handling escalated issues with professionalism and empathy.
  • Tech-savvy — comfortable with Google Workspace, CRMs, property management software, and multiple communication platforms.
  • Familiarity with property management operations and insurance requirements is a plus.

Schedule & Compensation

  • Fully remote position based in Pakistan.
  • Must be available during U.S. business hours.
  • Competitive salary with growth opportunities.

Why Join Us

At Ziprent, we blend technology with exceptional customer service to deliver property management that's fast, fair, and frustration-free. As our Compliance & Collections Coordinator, you'll be trusted to manage critical processes from start to finish, knowing your attention to detail and expertise directly impact our success.

Job Type: Full-time

Pay: Rs1, Rs1,600.00 per hour

Expected hours: 40 per week

Application Question(s):

  • Have you worked for a U.S., UK, or Canadian company in a customer service or client-facing role for at least 2 years? (
  • Is your spoken English completely neutral-accent and your written grammar at a native level?
  • Are you able to work a fixed U.S. business hours schedule, including weekends if required?

Work Location: Remote

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