Call Agent
6 days ago
Job Title: Call Agent
Company: Trigency360
Location: Gulshan-e-Iqbal, Block 2, Karachi
Job Type: Full-Time
Schedule: Monday to Friday, 8:00 PM to 5:00 AM (Night Shift)
About Us:
Trigency360 is a growing organization committed to delivering high-quality customer support and communication services. We are seeking motivated and professional Call Agents to join our dynamic team.
Job Description:
We are looking for individuals with excellent communication skills and a strong command of the English language. The Call Agent will be responsible for handling inbound and outbound calls, assisting customers with inquiries, and providing accurate information while maintaining a professional attitude.
Responsibilities:
- Handle customer calls in a professional and efficient manner
- Provide accurate information and resolve customer queries
- Maintain records of interactions and update relevant databases
- Follow communication scripts and guidelines provided by the company
- Work collaboratively with the team to meet performance targets
Requirements:
- Fluent English is mandatory
- Intermediate education required; Bachelor's degree preferred
- Excellent communication and interpersonal skills
- Ability to work the night shift (8 PM to 5 AM)
- Basic computer proficiency
- Prior call center experience is a plus but not required
Benefits:
- Competitive salary package
- Professional work environment
- Growth and learning opportunities
How to Apply:
Interested candidates are encouraged to submit their updated resume through Indeed or email their CV to:
Job Type: Full-time
Language:
- English (Preferred)
Location:
- Karachi (Preferred)
Work Location: In person
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