Sales Coordinator

2 weeks ago

Lahore, Punjab, Pakistan Clustox Full time

We are seeking a Sales Engineering Coordinator to support our sales and pre-sales function by managing inbound pre-sales inquiries, coordinating between Sales, Pre-Sales Engineers, Business Development, and the CTO, and ensuring timely and well-organized responses to prospects.

This role requires strong organizational skills, clear communication, and the ability to operate effectively in a fast-paced, technical environment.

Key Responsibilities

  • Serve as the primary coordinator for pre-sales inquiries, ensuring requests are logged, tracked, and assigned to the appropriate stakeholders.
  • Coordinate between Sales, Pre-Sales Engineers, Director of Business Development, and CTO to facilitate smooth pre-sales workflows.
  • Schedule and manage pre-sales calls, demos, discovery sessions, and technical discussions.
  • Prepare and organize pre-sales documentation, including agendas, call summaries, proposals, and supporting materials.
  • Act as a liaison between internal teams and external prospects to ensure clear communication and follow-ups.
  • Track proposal progress, approvals, and timelines to ensure on-time delivery.
  • Assist in preparing presentations, solution overviews, and client-ready materials.
  • Maintain accurate records of pre-sales activities, communications, and documentation in CRM or internal systems.
  • Screen and prioritize incoming pre-sales emails and requests, escalating when necessary.
  • Support leadership with research and data required for pre-sales solutions and client discussions.
  • Handle sensitive commercial and technical information with discretion and professionalism.

Qualifications

  • Bachelors degree in Business Administration, Engineering, IT, or a related field.
  • 2-3 years of strong organizational and time-management skills with the ability to manage multiple parallel requests.
  • Excellent written and verbal communication skills.
  • Comfortable working with technical teams and understanding high-level software/technology concepts.
  • Proficiency in productivity tools such as Microsoft Office, Google Workspace, CRM systems, and collaboration tools.
  • Ability to prioritize effectively in a fast-paced environment.
  • Experience in the software or technology services industry is a strong plus

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