Department Manager

3 days ago

Karachi, Sindh, Pakistan METROMAKRO Full time 900,000 - 1,200,000 per year
Company Description

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.

METRO Pakistan (Pvt) Limited is part of METRO GROUP's sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro.

Job Description
  • Responsible for overall supervision of the department
  • To ensure the monitoring of the expiry checks and stock correction in timely manner
  • To ensure that rail cards and signage are replaced and corrected in parallel with price updates received from buyers and Market intelligence
  • To handle customer quires and complains and to further ensure in time resolution
  • To manage and develop workforce of the department through training, performance feedback and coaching
  • To take and coordinate for corrective and preventive measures regarding quality assurance, maintenance, hygiene conditions and security
  • To perform verification of self control system on daily basis
  • To perform goods receiving with proper documentation i.e. weight verification, quality checks, goods receiving note and goods receiving summary
  • Visit market on periodical basis for price checks and coordination with buyers for price updates and changes
  • To ensure and lead weekly inventory in accurate manner by following the prescribed standards
  • Delegating tasks to associates and smooth working of the department
  • Monitoring and controlling staff performance
  • To implement and maintain food safety standards and practices within the department
  • To analyse sales data and trends to optimise product mix and maximise profitability
  • To collaborate with other department managers to ensure seamless store operations and customer experience
  • To stay abreast of industry trends and introduce innovative display and merchandising techniques
  • To manage waste reduction initiatives and implement sustainable practices within the department
Qualifications

Bachelors or Intermediate with 6-8 years of experience.

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