Customer sales service specialist
5 days ago
Company Description
Welcome to Orient Biz Tech, a dynamic fusion of innovation and efficiency. As a digital marketing and BPO firm, we specialize in crafting tailored strategies to amplify your online presence and streamline your business processes. With a commitment to personalized solutions, our dedicated team ensures that every client receives the attention and expertise needed to thrive in the digital landscape. Let us be your strategic partner in growth, where your success is our priority.
Role Description
This is a full-time on-site role for a Customer Sales Service Specialist in Lahore. The role involves handling inbound customer interactions, providing exceptional customer support, addressing and resolving inquiries, and ensuring customer satisfaction. The specialist will maintain professional phone etiquette, handle various customer service tasks, and enhance the overall customer experience.
Qualifications
- Customer Support, Customer Service, and Customer Satisfaction skills
- Phone Etiquette and Customer Experience skills
- Strong communication and interpersonal skills
- Problem-solving abilities and attention to detail
- Ability to work independently and as part of a team
- Previous experience in a similar role is a plus
- High school diploma or equivalent; a degree is a plus
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