Customer Service Sales Specialist inbound

2 days ago

Lahore, Punjab, Pakistan Orient Digital Solutions Ltd. Full time 400,000 - 600,000 per year

Company Description

Welcome to Orient Biz Tech, a dynamic fusion of innovation and efficiency. As a digital marketing and BPO firm, we specialize in crafting tailored strategies to amplify your online presence and streamline your business processes. With a commitment to personalized solutions, our dedicated team ensures that every client receives the attention and expertise needed to thrive in the digital landscape. Let us be your strategic partner in growth, where your success is our priority.

Role Description

This is a full-time on-site role for a Customer Service Sales Specialist (Inbound), located in Lahore. The Customer Service Sales Specialist will be responsible for handling inbound customer inquiries, providing excellent customer support, ensuring customer satisfaction, and maintaining high standards of phone etiquette. The role also involves enhancing the overall customer experience by addressing concerns and providing appropriate solutions to meet customer needs.

Qualifications

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Phone Etiquette and Customer Experience skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Problem-solving skills and attention to detail
  • Previous experience in a customer service role is a plus
  • Bachelor's degree or relevant certification is preferred

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