Patient Care Advocate

4 days ago

Pakistan Zue Pvt Ltd Full time 1,200,000 - 3,600,000 per year

Zue is hiring remote professionals from Lahore, Islamabad, and Peshawar.

If you have strong English communication skills and are passionate about working with a dynamic team, this is your chance

Job Title: Patient Care Advocate/Patient Support Specialist

Shift Timings: 06:00 PM to 03:00 AM PST

Employment Type: Full Time and Remote only from the mentioned cities

Key Responsibilities:

  • Serve as the primary liaison between patients and healthcare providers.
  • Manage inbound and outbound calls to support patients with their medical equipment and service-related queries.
  • Educate patients about procedures, documentation, and insurance-related matters.
  • Maintain accurate patient records in EMR/EHR systems.
  • Collaborate with internal teams to ensure timely issue resolution and service delivery.
  • Ensure compliance with HIPAA and internal quality standards.

Requirements:

  • 2–5 years of experience in a US healthcare setting.
  • Strong communication skills, both verbal and written.
  • Familiarity with EMR/EHR systems is a plus.
  • Excellent problem-solving and multitasking abilities.
  • A compassionate and patient-centric approach to service.

Perks and Benefits:

  • OPD and IPD Health facility for self, dependents, and parents
  • Life Insurance Coverage for self
  • Paid Leaves & US Holidays
  • Referral Bonus

Job Type: Full-time

Application Question(s):

  • What is your current salary?
  • What is your expected salary?
  • Are you comfortable working from 6 pm to 3 am PST (Night Shift)?
  • If selected, can you join us immediately?
  • Residential City in Pakistan?

Work Location: Remote

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