customer services

Serve as the first point of contact to troubleshoot technical and other issues for our players in the Pakistan (PK) region.Tend to gamers’ inquiries promptly and accurately using the ticketing system.Investigate, troubleshoot, and resolve customer issues efficiently, following established workflows and policies.Escalate complex or unresolved cases to the...

Job Description • Serve as the first point of contact to troubleshoot technical and other issues for our players in the Pakistan (PK) region. • Tend to gamers’ inquiries promptly and accurately using the ticketing system. • Investigate, troubleshoot, and resolve customer issues efficiently, following established workflows and policies. • Escalate...

About The JobJS Bank is hiring Customer Service Associates for its Contact Centre in Karachi and Lahore. The role involves handling customer inquiries, managing high volumes of inbound calls, providing accurate information and solutions, and ensuring excellent customer service. Fresh graduates are encouraged to apply for this full-time regular position.Job...

OverviewProduct Support Technicians are information technology (IT) professionals who provide technical support to internal/external users and clients as required. The Product Support Technician will be required to solve basic technical problems and provide support to resolve network, systems and software relating issues/requests. The goal is to make sure...

Interwood Mobel is looking for a customer-focused and proactive professional to join our Customer Services team. Strong communication skills, problem-solving ability, and passion for delivering exceptional customer experience.Acknowledge, document, and manage customer complaints, ensuring timely updates and resolution within specified timelines.Act as an...

OverviewChapal is an emerging yet a globally-recognized company providing a reliable platform to deploy cloud infrastructure using high-end and purpose-built data centres. Probably having the fastest cloud platform across the world, the rapidly-growing startups and large enterprises trust Chapal to run their databases and applications with minimum latency in...

Interwood Mobel is looking for a customer-focused and proactive professional to join our Customer Services team. Strong communication skills, problem-solving ability, and passion for delivering exceptional customer experience.Acknowledge, document, and manage customer complaints, ensuring timely updates and resolution within specified timelines.Act as an...

Job Type Salary Range: PKR 45,000 to PKR 70,000 (Depend on the relevant experience) Shift Timings: 1pm to10pm, 7pm to 4 am, 09pm to 06am - Pakistan Time However, the candidate needs to be flexible in terms of shift timings Full Time About the Role Handling Customer and our business Partner Inquiries via Email, Live Chat and Inbound Calls Resolving...

We are hiring a Customer Service Specialist for our Karachi office. This role is designed for candidates who can manage customer interactions professionally, understand concerns quickly, and provide clear and helpful responses. The ideal candidate should have strong communication skills, a calm attitude, and the ability to work within structured service...

Overview The Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolution to customers by performing a diagnosis of the issue while guiding customers through the claim filing process that gives them a resolution via phone call. The Support will also be assisting customers with other...

Job Description Company: Beta Associates (Pvt. Ltd.) Location: Rawalpindi, Pakistan (on-site) Overview Beta Associates, a Rawalpindi-based construction firm, is seeking a Customer Service Representative to manage client communications, stakeholder coordination, and administrative follow-up for construction projects. The role interfaces with clients, site...

Actively generate and manage leads for real estate sales.Develop and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded.Provide comprehensive details and insights about real estate properties to potential clients.Conduct client meetings, property site visits, and presentations to facilitate...

The Customer Service Assistant is responsible for supporting customers with service-related questions, basic issue handling, information sharing, and day-to-day communication tasks. This role requires patience, professionalism, active listening, and the ability to assist customers in a clear and helpful way.At Bits Generation, Customer Service Assistants...

Job Overview We are seeking a dedicated and personable Customer Service Representative (CSR) to join our team. The CSR will act as the primary point of contact for customers, addressing inquiries, resolving issues, and providing exceptional service. The ideal candidate will have strong communication skills, a problem‑solving attitude, and the ability to...

Company DescriptionSoneri Bank Limited, incorporated in 1991, is a public limited company with shares quoted on the Stock Exchanges of Pakistan. The bank operates over 670 branches across Pakistan, including remote and northern areas, with a focus on balancing services between urban and rural regions. Soneri Bank emphasizes supporting small and medium-size...

Act as focal point of contact for all Non -Trade related Corporate queries such a Remittance, Cheque clearing, account opening etc. Support Team Leader / Customer Service Manager to execute all necessary actions to assure a high quality of customer service for Corporate customers Adherence to Unit's SLAs and ensuring highest level of customer service to...

Clearoute Inc. is a professional services company that helps businesses grow through various offerings, including branding, marketing, web development, and consulting. We have been in the industry for over 25 years, establishing ourselves as a trusted growth partner. We pride ourselves on innovative solutions, effective communication, and rigorous planning...

Act as focal point of contact for all Non -Trade related Corporate queries such a Remittance, Cheque clearing, account opening etc. Support Team Leader / Customer Service Manager to execute all necessary actions to assure a high quality of customer service for Corporate customers Adherence to Unit's SLAs and ensuring highest level of customer service to...

Act as focal point of contact for all Non -Trade related Corporate queries such as Remittance, Cheque clearing, account opening etc.Support Team Leader / Customer Service Manager to execute all necessary actions to assure a high quality of customer service for Corporate customersAdherence to Unit’s SLAs and ensuring highest level of customer service to...

This position isresponsible for dealing with enquiries from retailers, sales force, general public, UK Head Office, colleagues and suppliers. Job Description Provide support on telephone ande-mail to retailers, sales force, general public, UK head office, colleagues and suppliers. Raise support tickets toenable tracking and resolution of customer requests...