Hospitality Manager

1 week ago

Islamabad, Islamabad, Pakistan Marcopolo Resorts & Tours Full time
Job Description:

Marcopolo Resorts, a premier hospitality destination in the northern area, is seeking a skilled Hospitality Manager with a focus on providing exceptional service.

Responsibilities
  1. Oversee daily operations, ensuring high standards of service and guest satisfaction.
  2. Manage staff and coordinate training programs to enhance team performance.
  3. Develop and implement effective hospitality policies and procedures.
  4. Handle guest inquiries, feedback, and complaints with professionalism.
  5. Monitor financial performance and assist in budgeting and forecasting.
  6. Collaborate with marketing teams to promote our services and special offers.
Job Specification
  1. Strong leadership and team management abilities.
  2. Excellent communication and interpersonal skills.
  3. Proficiency in accounting software and basic financial principles.
  4. Ability to multitask and work in a fast-paced environment.
  5. Attention to detail with a passion for customer service.
Job Rewards and Benefits

Medical, Provident Fund

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