
IT Business
4 weeks ago
We're looking for a creative leader with a passion for innovation, a knack for problem-solving, and the ability to thrive and drive the team to take the organization to the next level.
The Business & Technology Manager will be managing the overall IT operations and will be responsible for the effective and successful management of technical teams, their productivity, and quality control as established and set for the IT Department. The BT Manager will also spend a lot of time working with clientele to understand the best technology investments to address their processes and concerns. The BT Manager must translate business requirements into technology plans and create documentation to address business requirements based on the requirements gathered as a proposed solution in consultation with the technical teams. Preparing technology plans and budgets represents a large amount of time for IT managers, along with reviewing vendor products and services to ensure all technologies properly integrate together.
Day to Day Tasks & Responsibilities:
- Create an inspiring team environment with an open communication culture.
- Set clear team goals, delegate tasks, and set deadlines.
- Oversee day-to-day operations.
- Monitor team performance and report on metrics.
- Motivate team members, discover training needs, and provide coaching.
- Listen to team members' feedback and resolve any issues or conflicts.
- Meet with clients onsite and remotely to understand the business process to suggest business process reengineering and automation.
- Document and design the business processes in terms of diagram, presentation, and requirement specifications.
- Liaise between clients, vendors, internal team, and cross-functional teams with effective communication skills.
- Manage clients and vendors' key accounts as points of contact for both.
- Proven work experience as a team leader or supervisor.
- In-depth knowledge of performance metrics.
- Excellent communication, leadership, organizational, and time-management skills.
- Decision-Making Skills Leadership - A natural leader who always strives for excellence, calling out the little details when things aren't executed correctly.
- Multi-Tasking Skills - Juggling between understanding business requirements, handling the client's key accounts, and managing the IT team administratively.
- Excellent people skills - you can work as an intermediary between various groups: Clients, Vendors, IT Team, and Cross-Functional Teams.
- Analytical Mindset.
- Pure Hustle - Being at a startup company means not everything will go according to plan. You should be a high-energy person who is not afraid of going out into the field, willing to pull the long hours when needed.
- Able to travel within the City.
- 3-4 years of IT Operations Management/Team Management Experience.
- Degree in BS(CS), BS(IT), MBA, or MBIT is preferred.
Information Technology and Services - Islamabad, Pakistan
About UsTo provide high-quality products and services to our clients, having a lasting impact on their bottom line with forethought and planning.
Seronic was established in the year 2010 and is an Engineering, Procurement, Construction & Management (EPC) company.
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