
Operations Business Partner
7 days ago
About the Job
">We are looking for an experienced Customer Experience Specialist to join our team at Zones IT Solutions. In this role, you will be responsible for managing customer relationships, resolving complex issues, and driving customer satisfaction.
">About Your Skills
">- ">
- You have 3 years of experience in customer service and/or account management, with a strong track record of resolving complex issues.">
- You possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and meet tight deadlines.">
- You have experience presenting to clients and stakeholders, with a strong understanding of their needs and expectations.">
About Your Responsibilities
">- ">
- Manage customer relationships and act as the primary point of contact for client escalations.">
- Resolve complex issues and drive customer satisfaction.">
- Communicate effectively with stakeholders to ensure alignment with business objectives.">
About Our Mission
">Zones is committed to delivering exceptional customer experiences through innovative and differentiated end-to-end service offerings. We strive to build long-term relationships with our clients, based on trust, respect, and mutual value.
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