Customer Service Representatives

7 days ago

Lahore, Punjab, Pakistan TalentPop App Full time
Overview

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.

Perks & Benefits
  • Annual performance-based increases
  • Paid time off
  • Health and dental insurance or a monthly health stipend
  • Holiday bonuses
  • Permanent work-from-home setup
  • Opportunities for career advancement as we continue to grow
Responsibilities
  • Address customer inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
  • Assist customers: Support customers with orders, shipping, product details, and returns.
  • Quality-based responses: Provide thoughtful, high-quality responses that reflect our service standards.
Requirements
  • Proficiency in English (both written and verbal)
  • At least 1 year of online/remote customer service experience
  • Experience with tools like Gorgias, Zendesk, or Shopify is a plus
  • Excellent problem-solving and communication skills
  • Adaptable and solutions-oriented mindset
Technical Requirements
  • Personally owned PC or laptop with an i5 processor or equivalent
  • Minimum of 15 Mbps for both upload and download internet speed

When applying, use application code: CS

Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us

Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industries: IT Services and IT Consulting

Location: Lahore, Punjab, Pakistan


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