Sales Team

3 days ago

Lahore, Punjab, Pakistan Uskills Full time

Job Description: We are seeking a dynamic and results-oriented individual to join our team as a Sales Team Lead.

The ideal candidate will have a proven track record in sales, preferably with a background in both sales and call center environments. The Sales Team Lead will be responsible for leading a team of sales representatives, driving sales performance, and ensuring exceptional customer service.

Responsibilities:
  • Lead and motivate a team of sales representatives to achieve sales targets and KPIs.
  • Provide guidance, coaching, and training to sales team members to enhance their skills and performance.
  • Monitor sales activities and performance metrics, identify areas for improvement, and implement strategies to optimize sales results.
  • Develop and implement sales strategies to maximize revenue and market share.
  • Collaborate with other departments, such as marketing and operations, to ensure alignment of sales efforts with overall business objectives.
  • Conduct regular performance evaluations and provide constructive feedback to team members.
  • Manage and prioritize inbound and outbound sales inquiries, ensuring timely and effective response to customer queries and requests.
  • Handle escalated customer issues and complaints, seeking resolution in a professional and efficient manner.
  • Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM software.
  • Stay updated on industry trends, market conditions, and competitive landscape to identify opportunities for growth and improvement.
Requirements:
  • Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
  • Minimum of 3 years of sales experience, with a proven track record of achieving sales targets and driving revenue growth.
  • Prior experience in a call center environment is highly desirable.
  • Strong leadership and interpersonal skills, with the ability to inspire and motivate a team.
  • Excellent communication skills, both verbal and written.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Proficiency in MS Office applications and CRM software.
  • Results-oriented mindset with a focus on customer satisfaction and business success.
  • Competitive salary and performance-based incentives.
  • Comprehensive health and wellness benefits package.
  • Opportunities for career advancement and professional development.
  • Positive and supportive work environment.
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