Customer Support Executive US Based

2 weeks ago


Lahore, Punjab, Pakistan Suave Solutions Full time

Suave Solutions, located in Lahore, provides a wide range of software & IT consulting services, including e-commerce solutions, business process outsourcing, staff augmentation, and custom software development. We specialize in turnkey software design and development services to offer flexible and scalable solutions that best fit our clients' business needs.

Role Description

This is a full-time on-site role for a Customer Support Specialist at Suave Solutions in Lahore. The Customer Support Specialist will be responsible for providing technical and non-technical customer support, ensuring customer satisfaction, and analyzing customer needs. Day-to-day tasks include resolving customer inquiries, providing technical assistance, and maintaining high levels of customer service.

Qualifications

  • Customer Support and Technical Support skills
  • Interpersonal Skills and Customer Satisfaction abilities
  • Analytical Skills for problem-solving
  • Excellent communication skills, both verbal and written
  • Ability to prioritize and manage time effectively
  • Experience in IT support or customer service roles
  • Bachelor's degree in Computer Science or related field

Requirements:

  • 3+ years of experience in customer support or related roles.
  • Excellent communication and problem-solving skills.
  • Strong organizational skills with attention to detail.
  • Ability to work independently and as part of a team.
Seniority level

Mid-Senior level

Employment type

Full-time

Industries

IT Services and IT Consulting

Apply Now: Send your resume to: ayesha@suavesolutions.net

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