Client Service Representative

2 days ago


Faisalabad City Tehsil, Pakistan RB Direct Marketing Full time
Client Service Representative
RB Direct Marketing, Pakistan

Job Description: Client Service Representative

Company Overview:
RB Direct Marketing, established in 2001, is a renowned marketing and advertising company with a large network of six full-fledged offices in Lahore, Rawalpindi, Karachi, Faisalabad, Multan, and Peshawar. We are supported by a dedicated workforce and modern fabrication houses. Our major business interests lie in advertising, providing effective marketing solutions to our clients through activation and BTL.

Responsibilities:
  1. Serve as the primary point of contact for clients, maintaining positive and professional relationships.
  2. Understand clients' needs and effectively communicate them to the internal team.
  3. Ensure timely delivery of projects and campaigns, meeting client expectations.
  4. Collaborate with internal teams to brainstorm and develop innovative strategies for clients.
  5. Monitor and evaluate campaign performance by analyzing data and metrics.
  6. Address client concerns or issues in a timely and satisfactory manner.
  7. Provide regular updates and reports to clients, highlighting their campaign progress.
  8. Stay updated with industry trends and competitors, providing valuable insights to clients.
Job Specification
  1. Minimum 2 years of experience as a Client Service Representative in the marketing and advertising industry.
  2. Strong communication and interpersonal skills.
  3. Excellent problem-solving and decision-making abilities.
  4. Ability to handle multiple clients and projects simultaneously.
  5. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  6. Familiarity with CRM software and marketing tools.
  7. Highly organized and detail-oriented.
  8. Ability to work well under pressure and meet deadlines.

Educational Qualification:
Bachelor's degree in Marketing, Advertising, Business, or a related field preferred. Relevant certifications or additional courses in client servicing would be a plus.

#J-18808-Ljbffr

  • Faisalabad City Tehsil, Pakistan Techysol (Pvt) Ltd Full time

    We are seeking a Client Service Representative to join our team at Techysol (Pvt) Ltd. As a Client Service Representative, you will play a crucial role in ensuring that customers receive the best possible service.Your primary responsibilities will include responding to customer inquiries, resolving issues efficiently, and maintaining accurate records of...


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Job Title: Client Service RepresentativeWe are seeking a motivated and results-driven individual to join our team as a Client Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Your key responsibilities will include:Responding to customer inquiries and resolving issues in a...


  • Faisalabad City Tehsil, Pakistan Interstate AC Service Full time

    Location: Second Floor, 33B D Ground, Block B People's Colony No 1, Faisalabad, PunjabPhone: +92 316 5727772FEMALES ENCOURAGED TO APPLYNote:We might ask for your recent work contact references.To apply, please submit your resume and cover letter to hr@a1jewellers.com.Customer Service Representative (CSR)The ideal candidate will have a strong background in...


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Job DescriptionThe role of a Client Service Representative is to serve as the primary point of contact for clients, maintaining positive and professional relationships. This involves understanding clients' needs and effectively communicating them to the internal team.To be successful in this position, one must ensure timely delivery of projects and...


  • Faisalabad City Tehsil, Pakistan Xenix Tech Full time

    Bachelor's degree in Business Administration or related field. Commitment to customer satisfaction and service excellence.Job Description:Xenix Tech is looking for energetic and dynamic Customer Service Representatives to join our team in Faisalabad. As a Customer Service Representative, you will be the first point of contact for our clients and will be...


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Job Summary: We are seeking a Customer Service Representative fluent in both English and Urdu to provide exceptional customer service to clients. The ideal candidate will have strong communication skills, be able to adapt quickly to new situations, and demonstrate a positive attitude towards delivering exceptional customer service.Key...


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Job OverviewWe are seeking a highly skilled and motivated individual to fill the position of Customer Service Representative within our team. This is a home-based role, requiring a self-motivated work ethic and a high level of fluency in the English language.Key Responsibilities:Conduct outbound calls to targeted businesses in the United States to present...


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Remote Sales Representative RoleThis position involves working with clients to provide moving consultation and booking services. The successful candidate will be self-motivated, have excellent communication skills, and be able to work independently.Key ResponsibilitiesClient consultation and bookingProviding information to clients via phone and emailSkills...


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Job DescriptionWe are looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling inbound and outbound calls professionally and efficiently.Responsibilities:Provide excellent customer service and resolve complaints in a timely manner.Maintain accurate records of customer...


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    As a Client Relations Representative, you will be responsible for interacting with customers to understand their needs and preferences. Key responsibilities include resolving customer complaints, answering customer questions, and providing recommendations on products that meet customers' needs. This role also involves opening new customer accounts and...