Client Service Representative

1 week ago

Faisalabad City Tehsil, Pakistan RB Direct Marketing Full time
Client Service Representative
RB Direct Marketing, Pakistan

Job Description: Client Service Representative

Company Overview:
RB Direct Marketing, established in 2001, is a renowned marketing and advertising company with a large network of six full-fledged offices in Lahore, Rawalpindi, Karachi, Faisalabad, Multan, and Peshawar. We are supported by a dedicated workforce and modern fabrication houses. Our major business interests lie in advertising, providing effective marketing solutions to our clients through activation and BTL.

Responsibilities:
  1. Serve as the primary point of contact for clients, maintaining positive and professional relationships.
  2. Understand clients' needs and effectively communicate them to the internal team.
  3. Ensure timely delivery of projects and campaigns, meeting client expectations.
  4. Collaborate with internal teams to brainstorm and develop innovative strategies for clients.
  5. Monitor and evaluate campaign performance by analyzing data and metrics.
  6. Address client concerns or issues in a timely and satisfactory manner.
  7. Provide regular updates and reports to clients, highlighting their campaign progress.
  8. Stay updated with industry trends and competitors, providing valuable insights to clients.
Job Specification
  1. Minimum 2 years of experience as a Client Service Representative in the marketing and advertising industry.
  2. Strong communication and interpersonal skills.
  3. Excellent problem-solving and decision-making abilities.
  4. Ability to handle multiple clients and projects simultaneously.
  5. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  6. Familiarity with CRM software and marketing tools.
  7. Highly organized and detail-oriented.
  8. Ability to work well under pressure and meet deadlines.

Educational Qualification:
Bachelor's degree in Marketing, Advertising, Business, or a related field preferred. Relevant certifications or additional courses in client servicing would be a plus.

#J-18808-Ljbffr

  • 2. Customer Service Representative

    2 weeks ago

    Faisalabad City Tehsil, Pakistan Interstate AC Service Full time

    Location: Second Floor, 33B D Ground, Block B People's Colony No 1, Faisalabad, PunjabPhone: +92 316 5727772FEMALES ENCOURAGED TO APPLYNote:We might ask for your recent work contact references.To apply, please submit your resume and cover letter to hr@a1jewellers.com.Customer Service Representative (CSR)The ideal candidate will have a strong background in...

  • Customer Service Representative

    2 weeks ago

    Faisalabad City Tehsil, Pakistan Xenix Tech Full time

    Bachelor's degree in Business Administration or related field.Commitment to customer satisfaction and service excellence.Job Description:Xenix Tech is looking for energetic and dynamic Customer Service Representatives to join our team in Faisalabad. As a Customer Service Representative, you will be the first point of contact for our clients and will be...

  • Customer Service Representative

    4 weeks ago

    Faisalabad City Tehsil, Pakistan Reach Foreign Full time

    Company DescriptionReach Foreign is dedicated to providing assistance to students seeking higher education from top-ranked universities around the world. We offer career counseling services to help students achieve their academic goals. As an official representative of universities in the USA, Australia, Canada, UK, and Europe, we strive to facilitate...

  • Customer Service Representative

    2 weeks ago

    Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Customer Service RepresentativeWe're seeking a talented individual to fill this entry-level position as a Customer Service Representative in Faisalabad.The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing information about products and services. Strong communication skills are essential to maintain customer...

  • Client Booking Representative

    2 weeks ago

    Gujujranwala City Tehsil, Pakistan beBee Careers Full time

    Client Scheduling RepresentativeWe are seeking a Client Scheduling Representative to join our team. In this role, you will be responsible for scheduling Zoom meetings between life insurance clients and our Sales Representatives.This is a remote calling position with all warm leads provided – no prospecting or cold calls required.Your responsibilities will...

  • Client Success Coordinator

    2 weeks ago

    Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Client Success CoordinatorJob Description:The Client Success Coordinator is responsible for providing regular updates and reports to clients, highlighting their campaign progress. This individual will stay updated with industry trends and competitors, providing valuable insights to clients.To excel in this role, the candidate should have a minimum of 2 years...

  • Client Experience Representative

    2 weeks ago

    Faisalabad City Tehsil, Pakistan beBee Careers Full time

    We are currently looking for a highly skilled Customer Support Representative to join our team.Responsibilities Include:Providing top-notch customer service and support via phone, email, or chat.Accurately verifying order details with customers and resolving any discrepancies.Communicating effectively with customers to ensure their satisfaction and resolve...

  • Sales Representative

    6 days ago

    Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Job Title: Sales Representative", "Job Summary", "We are seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for conducting door-to-door sales in designated regions, effectively communicating the benefits and features of our product to potential customers, building strong...

  • Customer Service Representative

    5 days ago

    Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Customer Service Representative Job DescriptionThis role is responsible for handling inbound and outbound calls, assisting customers with inquiries, and providing information about products and services.The ideal candidate will possess strong phone etiquette, communication, and customer service skills, as well as experience in customer support and contact...

  • Customer Service Representative

    2 weeks ago

    Peshawar City Tehsil, Pakistan Martvers Full time

    Job ResponsibilitiesMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...