E-commerce Support Coordinator

2 weeks ago


Islamabad, Islamabad, Pakistan GrowthRise Solutions Full time

Company: GrowthRise Solutions

Location: Bahria Town Phase 7, Islamabad

Positions Available: 2

Job Type: Full-Time (On-Site)

Are you a customer-focused professional ready to make an impact in the dynamic e-commerce industry? GrowthRise Solutions is hiring E-commerce Support Coordinators to join our team in Bahria Town Phase 7, Islamabad. This is a full-time, in-office role offering an exciting opportunity to grow your career in e-commerce.

Key Responsibilities:
  1. Deliver Exceptional Customer Support
    Respond promptly and professionally to customer inquiries across various channels.
    Ensure high levels of customer satisfaction through effective communication and issue resolution.
  2. Manage Orders and Returns
    Process orders and returns with precision to ensure smooth fulfillment.
    Maintain accurate records of tracking numbers for efficient order monitoring.
  3. Engage in Live Customer Service Chats
    Address customer queries through live chat platforms.
    Resolve account-related concerns and provide timely solutions.
  4. Utilize Technology for Efficient Service
    Leverage computer operations, including data entry, to handle customer interactions.
    Use Microsoft Office tools, particularly Excel and Word, to enhance service processes.
  5. Communicate Effectively
    Demonstrate a strong command of written and spoken English for clear and professional communication.
Qualifications:

Location: Must be able to commute daily to our office in Bahria Town Phase 7, Islamabad.

Education: A Bachelor's degree in any field is required.

Experience: Previous experience in e-commerce or knowledge of eBay operations is a significant advantage.

Technology: Must bring your own laptop to the office daily.

Why GRS:

Competitive salary and growth opportunities in the thriving e-commerce sector.

Comprehensive training for qualified candidates to excel in their role.

A collaborative and fast-paced work environment with a focus on customer satisfaction.

Be part of a company dedicated to problem-solving excellence and customer engagement.

Note:

This position requires daily in-office attendance. Candidates who cannot meet this requirement or do not match the specified criteria are advised not to apply.

If you're a dedicated customer support professional seeking a rewarding role with room for advancement, we'd love to hear from you Apply today to join the GrowthRise Solutions team.

#J-18808-Ljbffr
  • Manager E-Commerce

    2 weeks ago


    Islamabad, Islamabad, Pakistan The Pawsome Paradise Full time

    Position SummaryWe are seeking a dynamic, results-oriented Manager of E-Commerce Sales to lead our sales team and drive revenue growth. The ideal candidate will develop and implement strategic sales plans, manage a dedicated team, ensure high customer retention, and oversee call center operations to maximize sales. A strong grasp of the e-commerce landscape...


  • Islamabad, Islamabad, Pakistan Hyper Future Full time

    About the Role:We are seeking a highly motivated and experienced E-commerce Specialist to join our team at Hyper Future. In this role, you will be responsible for managing ecommerce stores, developing and managing product attributes, writing and editing product content, and conducting competitive research.Key Responsibilities:Develop and manage product...


  • Islamabad, Islamabad, Pakistan VASSISTANT Full time

    We are seeking an E-commerce Marketing Specialist to join our team at VASSISTANT in Islamabad.The successful candidate will be responsible for developing and executing e-commerce marketing strategies to drive sales and revenue growth.Main Responsibilities:Develop and implement e-commerce marketing plans to achieve business objectives.Enhance website...


  • Islamabad, Islamabad, Pakistan VisionX Technologies, Inc. Full time

    About VisionX Technologies, Inc.We bridge the gap between complex business workflows and off-the-shelf AI solutions. With deep expertise in AI and an understanding of your processes, pain points, and goals, we deliver tailored systems for businesses and customers. As innovation partners to world-leading brands and Fortune 1000 companies, we specialize in...


  • Islamabad, Islamabad, Pakistan AHDUS Technology Full time

    Business Agility CultureAHDUS Technology is a dynamic IT company with a mission to provide cutting-edge digitization services to its clients. Our goal is to deliver innovative and high-quality solutions in the field of digitization, from legacy systems to streamlined IT solutions.We require an expert in PHP plugins/apps development using both back-end and...


  • Islamabad, Islamabad, Pakistan iGate Technologies Pakistan Full time

    About the Role:The successful candidate will oversee and optimize customer support operations across Shopify, Amazon, and other online retail platforms.They will develop and implement scalable customer support strategies to enhance user experience and retention.Key Responsibilities:Customer Support Management:Develop and implement efficient customer support...

  • Sales Supervisor

    2 weeks ago


    Islamabad, Islamabad, Pakistan Hyper Future E-commerce Full time

    Sales Supervisor Hyper Future E-commerce , Pakistan Assume a leadership role overseeing a team, offering guidance, mentorship, and support to ensure optimal performance and efficiency.Establish unambiguous performance objectives, create work schedules, uphold precise records, adhere to company policies and safety protocols, and manage training...


  • Islamabad, Islamabad, Pakistan Markalytics Full time

    We are Markalytics, a leading digital marketing agency seeking a skilled E-commerce Specialist to manage our presence across Amazon, Facebook, and TikTok marketplaces.Key Responsibilities:Marketplace ManagementAmazon Marketplace:Create, manage, and optimize product listings (titles, descriptions, images, keywords, etc.)Manage PPC campaigns, promotions, and...


  • Islamabad, Islamabad, Pakistan Markalytics Full time

    We are Markalytics, a leading digital marketing agency seeking a skilled Product Listing Coordinator to join our e-commerce team.Responsibilities:Create and Optimize Product Listings:Create, manage, and optimize product listings (titles, descriptions, images, keywords, etc.)Implement A/B testing and analysis to improve product rankings and overall...


  • Islamabad, Islamabad, Pakistan Parhlo Full time

    Parhlo is seeking a skilled Logistics Coordinator to manage and coordinate shipping and delivery schedules with logistics partners. The ideal candidate will have 1-2 years of experience in logistics and will contribute to the efficiency and growth of our online wholesale platform.Key Responsibilities:Logistics and Fulfillment Coordination:Coordinate shipping...


  • Islamabad, Islamabad, Pakistan Contour Software Full time

    About UsAt Contour Software, we pride ourselves on being a subsidiary of Constellation Software Inc., a global enterprise software conglomerate. With a portfolio of market-leading solutions covering over 100 industry domains, we provide professionals with fulfilling, long-term careers.The DivisionWe are part of Freestyle Solutions, which provides essential...

  • Operations Manager

    2 weeks ago


    Islamabad, Islamabad, Pakistan 24Hours Full time

    Coordinate and oversee all the processes to completion and ensure all procedures are compliant with company policies and guidelines.Manage and maintain all administrative and business-related tasks.Manage and support coordination with head office and other branches/outlets.Identifying business opportunities by seeing prospects and evaluating their position...


  • Islamabad, Islamabad, Pakistan Octicsoft LLC Full time

    This is an internship role at Octicsoft LLC for a professional looking to enhance customer experience and support online sales. The selected candidate will be responsible for handling customer inquiries, providing sales support, and improving overall customer satisfaction.ResponsibilitiesHandling customer service requests via phone, email, or chatProviding...


  • Islamabad, Islamabad, Pakistan Parhlo Full time

    We are looking for a proactive and detail-oriented Supply Chain Executive to manage and optimize supply chain operations for our e-commerce wholesale business. The ideal candidate will have 1-2 years of experience and will ensure the seamless coordination of procurement, inventory, and logistics processes, contributing to the efficiency and growth of our...


  • Islamabad, Islamabad, Pakistan UN News Full time

    BackgroundDiversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind'...


  • Islamabad, Islamabad, Pakistan Leverify Group Full time

    Job DescriptionWe're seeking a Logistics Coordinator to join our team at Leverify. As a Logistics Coordinator, you will play a vital role in managing our warehouse processes and ensuring compliance with standard operating procedures (SOPs). Your goal will be to optimize inventory flow and warehouse operations to minimize losses and ensure seamless processing...


  • Islamabad, Islamabad, Pakistan BAT Full time

    BAT is a global multi-category business, constantly evolving to reduce the health impact of our industry. Our mission is driven by innovative products like VELO, VUSE and GLO.To achieve this ambition, we seek colleagues who are ready to drive change. We invite professionals to join us on this journey.Job Overview:The Executive Assistant will provide...


  • Islamabad, Islamabad, Pakistan ConnectPro International Full time

    Company Overview:ConnectPro International is a leading provider of customer support services. Our team of experts provides innovative solutions to clients worldwide.Job Summary:We are seeking a Support Services Coordinator to join our team. As a Support Services Coordinator, you will play a critical role in ensuring seamless delivery of customer support...


  • Islamabad, Islamabad, Pakistan Protech Soft Full time

    As a senior Magento 2x developer, you will be responsible for overseeing the development of new e-commerce features and ensuring the scalability and performance of our existing platforms. You will work closely with our team to understand business requirements and develop solutions that meet these needs.Main Responsibilities:Developing new e-commerce features...


  • Islamabad, Islamabad, Pakistan Parhlo Full time

    Parhlo is seeking a skilled Supply Chain Manager to join our e-commerce wholesale team. As a key member of the supply chain operations, you will be responsible for managing and optimizing supply chain processes to ensure seamless coordination of procurement, inventory, and logistics activities.Key Responsibilities:Procurement Support:Source suppliers and...