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Ecommerce Business Support Specialist

2 weeks ago

Islamabad, Islamabad, Pakistan Octicsoft LLC Full time

This is an internship role at Octicsoft LLC for a professional looking to enhance customer experience and support online sales. The selected candidate will be responsible for handling customer inquiries, providing sales support, and improving overall customer satisfaction.

Responsibilities
  • Handling customer service requests via phone, email, or chat
  • Providing product information and recommendations to customers
  • Sales support and order management
  • Collaborating with the team to resolve customer issues and improve services

The ideal candidate should have strong communication skills, ability to work independently and in a team, and proficiency in Microsoft Office Suite. Knowledge of e-commerce platforms and digital marketing strategies is a plus.