
Labs Services Manager
4 weeks ago
Masters in Applied Chemistry / Analytical Chemistry
- Oversees the smooth operations of the lab department and the chain of laboratories under AMWS umbrella.
- Responsible for developing new lab collections centers on different venues while leading the lab expansion projects.
- Ensure preventive and corrective maintenance of equipment of collection points and Stat labs.
- Will be responsible for shifts at different branches.
- Assist HR with recruiting when necessary.
- Formulating and implementing short and long-term goals for lab operations; project future needs and formulate strategies consistent with the projections.
- Answer queries from customers and collection center's lab staff.
- Oversee budgeting, reporting, planning, and auditing.
- Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
- Developing and implementing policies, protocols, and procedures.
- Controlling budgets for security operations and monitor expenses.
- Attend meetings with other managers to determine operational labs needs.
- Manage the daily activities of the Housekeeping department to include appropriate cleaning of all lab facilities.
- Planning, organizing, and directing team members to ensure the highest degree of client satisfaction.
- Ensure staff provide high standards of customer service to customers.
- Prepare hours schedule for subordinates along with time off and timesheets submission to HR essential for payroll processing.
- Supervise entire inventory management related to chain of labs and maintain records.
- Ensure Quality Assurance.
- Any other tasks assigned by management.
Required Qualifications & Skills
- Qualification: Masters in Applied Chemistry from a recognized university.
- A Bachelor's degree in business administration, or an equivalent qualification preferred.
- Experience: 3 to 5 years of demonstrable experience in a managerial capacity at chain of Labs / Hospital Labs.
- Excellent verbal and written communication skills.
- Strong time-management, staff management and organizational skills.
- Self-driven and motivated to increase efficiency and performance.
- In-depth knowledge of the Lab operations and dos and don'ts.
- Exceptional communication skills in advising customers and managing employees.
- Competency in IT Skills and lab management software System.
Hospital & Health Care - Karachi, Pakistan
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