Customer Support Executive

3 weeks ago

Karachi, Sindh, Pakistan Paysys Labs Full time

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Paysys Labs

Human Resource Executive | Technical Recruitment | Training & Development | HR Operations | Employee Engagement

we're looking for a proactive and detail-orientedCustomer Support Executiveto join our growing team at Paysys Labs. Whether you're a recent graduate or have up to 5 months of experience, this is a great opportunity to kick-start

your career in tech support.

What You'll Do:

  • Monitor ongoing projects during your assigned shift to ensure smooth operations.
  • Promptly notify clients of any outages using the appropriate communication platforms.
  • Respond professionally to client queries via JIRA, email, or phone.
  • Regularly review application and database stats for memory, storage, and network connectivity.
  • Escalate internal network issues to the Network and Infra team without delay.
  • Maintain clear, courteous, and effective communication to support client satisfaction.
  • Manage external support tickets via JIRA and email.

What We're Looking For:

  • Bachelor's degree in Computer Science, Engineering, or a related technical field.
  • Freshers or up to 5 months of experience in a customer or technical support role.
  • Basic knowledge of Linux systems and command-line operations.
  • Ability to write and understand basic SQL queries.
  • Strong problem-solving and communication skills.
  • A customer-focused mindset and a passion for delivering excellent service.
  • Ability to work both independently and collaboratively within a team.

Interested candidates can apply onhr@paysyslabs.comwith subject line "customer support analyst"

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time

Referrals increase your chances of interviewing at Paysys Labs by 2x

Sign in to set job alerts for "Customer Support Executive" roles.

Karachi Division, Sindh, Pakistan 3 days ago

Executive Export Customer Service & Documentation

Karachi Division, Sindh, Pakistan 3 days ago

International Customer Service Executive (Rotational Shift)

Karachi Division, Sindh, Pakistan 2 months ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Customer Support Executive

    5 days ago

    Karachi, Sindh, Pakistan J. Junaid Jamshed Private Limited Full time

    Get AI-powered advice on this job and more exclusive features.This is a full-time on-site role as a Customer Support Executive located in Karachi Division at J. Junaid Jamshed Private Limited. The Customer Support Executive will be responsible for providing customer support, ensuring customer satisfaction, offering online support, customer service, and...

  • Customer Support Executive

    1 week ago

    Karachi, Sindh, Pakistan Tribe Consulting (Pvt.) Ltd. Part time

    Direct message the job poster from Tribe Consulting (Pvt.) Ltd.Company DescriptionTribe Consulting (Pvt) Limited is a leading provider of Business Process Outsourcing (BPO) and Business Process Management (BPM) services on a global scale. With a focus on customer satisfaction, cost reduction, and revenue growth, Tribe Consulting partners with organizations...

  • Customer Support Executive

    2 weeks ago

    Karachi, Sindh, Pakistan HR Link Full time

    Customer Support Executive HR Link, Pakistan We are looking for candidates for the Customer Support Department:Position: Customer Support Executive - EnglishSalary: Market Competitive + Medical + Bonus + OTExperience: 6 Months of call center / Customer SupportFluency: English (Oral + Written)Working Hours: 9 Hours Shift (Flexible & Rotation)Job...

  • Customer Support Executive

    2 weeks ago

    Karachi, Sindh, Pakistan Rayyanco Business Systems Full time

    We are seeking a highly motivated and skilled Customer Support Executive to join our team.As a Customer Support Executive, you will be responsible for handling customer inquiries, resolving complaints, and providing exceptional support to our clients. You will be the first point of contact for our customers, and your ability to listen, empathize, and...

  • Customer Support Executive

    2 weeks ago

    Karachi, Sindh, Pakistan BaadMay Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from BaadMayChief of Staff @ BaadMay | Fintech | BNPL | xVentureDive | Truman State AlumTitle: Customer Support ExecutiveOpen Positions: 2BaadMay is the leading consumer lending startup in Pakistan, backed by VentureDive. We allow customers to shop at top brands and...

  • Customer Support Executive

    3 days ago

    Karachi, Sindh, Pakistan ibex. Pakistan Full time

    Join to apply for the Customer Support Executive - Domestic role at ibex. PakistanJoin to apply for the Customer Support Executive - Domestic role at ibex. PakistanWe are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide...

  • Customer Support Executive

    3 weeks ago

    Karachi, Sindh, Pakistan Snoonu Full time

    Join to apply for the Customer Support Executive role at SnoonuJoin to apply for the Customer Support Executive role at SnoonuGet AI-powered advice on this job and more exclusive features.A little bit about usAt Snoonu we believe that through technology anything is possible.Our visionis to be the first Qatari Super App that propels the region and its...

  • Customer Support Executive

    1 day ago

    Karachi, Sindh, Pakistan HR Link Full time

    Position: Customer Support Executive - ArabicSalary: 80,000 - 100,000 + Medical + Bonus + OTExperience: 6 Months or 1 year of call center / Customer SupportFluency in Arabic (Oral + Written)Working Hours: 9 Hours Shift (Flexible & Rotation)(Must mention Job Title in the Subject Line)Job SpecificationFluent in Arabic (written and spoken).Minimum of 1 year of...

  • Customer Support Executive

    3 weeks ago

    Karachi, Sindh, Pakistan EZA-Tech Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Eza TechGeneral Manager | Recruitment | Academic Writing | SEO | Lead Generation | IT Consulting | Outsourcing Services | Office AdministrationPosition: Customer Support SpecialistType: Full-TimeSalary: Market Competitive + Performance BonusesAre you confident,...

  • Customer Support Executive

    4 weeks ago

    Karachi, Sindh, Pakistan DP World Full time

    JOB TITLE: Customer Support ExecutiveJOB LOCATION: Karachi, Lahore, Islamabad and SialkotWHAT YOU WILL DO:The position holder will be responsible for planning, organizing and coordinating the movement of shipments based on customer requirements. The incumbent must work closely with a Field Sales team and operations team. He / She must have sound knowledge...