
Support Developer Team Lead
2 weeks ago
3 days ago Be among the first 25 applicants
Direct message the job poster from Contour Software
The Division:
Dealer Information Systems Corporation (Client) is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in 1980, based in Bellingham WA (USA); we are a team of 100+ professionals who help customers with Software, Hardware and Network Management so they don't have to deal with many vendors but just one full-service company.
The Position:
We are looking for a talented, detail-oriented, and enthusiastic Support Developer Team Lead who is passionate about tools and enjoys working with many projects and a wide range of technologies. We are looking for an individual who will challenge himself and others to constantly come up with innovative solutions and who not only knows how to solve the problem, but who helps define the problems and direction and create value while pioneering new frontiers.
This is an exciting, dynamic, and challenging position and we are looking for people with initiative, drive, and relevant experience in the industry. This role will require you to work directly with product, design, customers, and operations teams to define and implement solutions.
The hired candidate will work out of the Contour Software Lahore office as an extension of the division-based Global Support Team. This role is great for someone who enjoys a mix of development work, problem-solving, and continuous improvement, with the opportunity to grow into a leadership position. You'll be expected to manage both the technical and interpersonal aspects of supporting and improving a software product.
Responsibilities:
- Critical Thinking & Problem Solving: Ability to break down and solve complex problems, especially related to Tier 1 and Tier 2 support issues.
- Collaboration: Work with multiple teams (product, design, customers, and operations) to help define solutions and implement them effectively.
- User Experience Improvement: Research user preferences and continuously improve the user experience.
- Research: Stay current with new technologies and best practices for solving problems more efficiently.
- Code Reviews & Troubleshooting: Engage with support teams to investigate code, database issues, and bugs. Provide training to Tier 1 and Tier 2 support teams on product behavior.
- Documentation: Write detailed tickets for bug issues, track them in Jira or Azure DevOps, and collaborate with product management to prioritize fixes.
- Team Leadership: Lead a team of developers with similar skill sets.
Skills and Qualifications:
- Experience: At least 6+ years in software development.
- Full Stack Development: Practical experience with any modern frontend framework like Angular, React, or Vue.
- Development Practices: Knowledge of design principles, software engineering best practices, code reviews, source control (likely Git), and build processes.
- Operating Systems: Working knowledge of the Microsoft Windows environment.
- Software Design: Strong understanding of object-oriented design, data structures, algorithms, and distributed software systems.
- Agile Methodologies: Familiarity with Jira or Azure DevOps for managing the software development lifecycle.
- Communication: Excellent spoken and written English skills are a must.
- Bonus: Experience in the dealership industry is a plus, suggesting the product might be related to dealership management or operations.
What They're Looking For:
- Problem-Solvers: Expected to not only solve technical problems but to help define the direction and solutions to those problems.
- Team Player: Strong collaboration and communication skills are essential.
- Leadership Potential: Expected to have leadership skills to manage the team and their work proficiently.
Mid-Senior level
Employment typeFull-time
Job functionEngineering and Information Technology
IndustriesIT Services and IT Consulting
#J-18808-Ljbffr-
Customer Services Team Lead
1 day ago
Lahore, Punjab, Pakistan Lead Market Technology Solution Full timeJob OverviewLead Market Technology Solutions Limited is a renowned business process outsourcing company handling UK-based projects, particularly in Personal Injury Claims. We are seeking a result-driven individual to fill the position of Customer Care Representative.The ideal candidate should possess strong communication and analytical skills, with the...
-
Web Development Team Lead
6 days ago
Lahore, Punjab, Pakistan Synthetech Creations Full timeWe are seeking a Web Development Team Lead to join our team at Synthetech Creations in Pakistan. As a key member of our development team, you will lead the maintenance, support, and enhancement of our Learning Management System built on the LAMP stack.ResponsibilitiesLead the development team to maintain and improve the LMS functionality, performance, and...
-
Bidding Expert
4 days ago
Lahore, Punjab, Pakistan LEAD Concept Full timeBusiness Development PositionLEADconcept is hiring a skilled Business Developer/Bidding Expert to drive lead generation from the international market for its Lahore office.Candidates should possess:Technical proficiency in programming languagesEffective communication skills to address technical queriesAbility to create persuasive pitches in the global...
-
IT Customer Support Team Lead
6 days ago
Lahore, Punjab, Pakistan Excellcomm Full timeAbout the RoleWe are looking for a highly skilled IT professional to join our team as a Technical Operations and Services Manager. In this role, you will be responsible for managing technical operations and services, ensuring seamless service delivery and high-quality technical support to our customers.The ideal candidate will have a strong background in IT...
-
Senior Web Developer Wanted
1 day ago
Lahore, Punjab, Pakistan Developer Intelligence Full timeWe are a software development company based in Lahore that specializes in creating innovative solutions.About Us:Developer Intelligence is a dynamic and fast-paced company that offers a range of benefits to its employees.We are committed to delivering high-quality software solutions to our clients and providing a supportive work environment for our team...
-
Business Development Team Lead
7 days ago
Lahore, Punjab, Pakistan Focusteck Full timeJoin our dynamic team at Focusteck, a leading tech solutions provider, where we specialize in delivering cutting-edge digital solutions to global clients. We're looking for a Business Development Lead to drive revenue growth, lead a high-performing team, and shape our sales strategies. If you have a passion for sales, marketing, and strategic growth, this...
-
Business Developer
4 days ago
Lahore, Punjab, Pakistan LEAD Concept Full timeBusiness Developer / Bidding Expert LEAD Concept, Pakistan LEADconcept is looking to hire Business Developer/Bidding Expert to bring leads from the International Market for our office located in Gulberg 3, Lahore.Candidates MUST have:Technical knowledge of commonly used programming languagesAbility to respond to technical questionsKnow how to pitch in the...
-
Global Market Developer
4 days ago
Lahore, Punjab, Pakistan LEAD Concept Full timeInternational Business Development RoleWe are seeking a highly skilled Business Developer/Bidding Expert to generate leads from the international market for LEADconcept's Lahore office.Candidates must have:Strong technical knowledge of programming languagesEffective communication skills to respond to technical questionsAbility to create compelling pitches in...
-
Technical Support Lead
6 days ago
Lahore, Punjab, Pakistan IRG Global Full timeJoin IRG Global as a Technical Support Lead and take on a challenging role that requires strong technical skills and excellent communication abilities. As a key member of our technical staff, you will provide technical support and guidance to team members.Main Responsibilities:Provide technical support and guidance to team members.Collaborate with...
-
PHP Web Development Specialist
1 day ago
Lahore, Punjab, Pakistan LEAD Concept Full timeCompany OverviewLEAD Concept is a leading provider of innovative software solutions. We are committed to delivering high-quality services that exceed our clients' expectations. Our team of experts works collaboratively to design and develop cutting-edge back-end systems that drive business growth.Job Requirements* Bachelor's degree in Computer Science or...
-
iOS Development Team Lead
5 days ago
Lahore, Punjab, Pakistan Ozi Technology Full timeJob DescriptionWe are seeking a skilled Senior iOS Developer Team Lead to join our team at Ozi Technology.The ideal candidate will have experience in designing, developing, and implementing applications that support day-to-day operations, as well as providing innovative solutions to complex business problems.The role requires the ability to plan, develop,...
-
Software Tester Developer
4 days ago
Lahore, Punjab, Pakistan LEAD Concept Full timeAbout the RoleWe are looking for an experienced Quality Assurance Professional to join our IT team at LEAD Concept. The ideal candidate will have a strong background in software testing and development, with experience in automation tools and methodologies.Key ResponsibilitiesDevelop and execute comprehensive test plans to ensure the highest level of...
-
Team Lead Sales
1 week ago
Lahore, Punjab, Pakistan People Full timeAbout the job Team Lead Sales & Support - LHRLead the Sales Support team to ensure smooth operations.Set targets, help team to achieve, monitor performance, and motivate the team.Ensure high customer satisfaction and quality standards.Organize training to enhance team performance.Sales Department: Collaborate on lead generation, sales strategy, and customer...
-
Frontend Developer Position
4 days ago
Lahore, Punjab, Pakistan LEAD Concept Full timeAt LEAD Concept, we are looking for a skilled Frontend Developer to join our team. The ideal candidate will have a thorough understanding of ReactJS and be able to develop high-quality user interfaces.Job ResponsibilitiesCreate engaging user experiences using ReactJS.Built reusable components and front-end libraries for future use.Translate UI/UX design...
-
Team Lead
6 days ago
Lahore, Punjab, Pakistan Abacus Outsourcing Full timeJob Description: Overview:As a Team Lead in the Contact Center, you will be responsible for leading and managing a team of customer service representatives to ensure exceptional service delivery. This role involves overseeing daily operations, monitoring performance metrics, and fostering a positive and collaborative team environment.Key...
-
Developer / Team Lead
6 days ago
Lahore, Punjab, Pakistan Learning Dimensions (Private) Limied Full timeDeveloper / Team Lead Learning Dimensions (Private) Limited, Pakistan Job SpecificationResponsibilities:At least 3 relevant project experiences with active involvement in all stages of solution development (Analysis, Design/Development/Coding, Testing/Debugging, and Deployment).Working knowledge of modern web development tools based on open-source platforms...
-
Support Team Members
6 days ago
Lahore, Punjab, Pakistan Supreme Protection Ltd. Full timeJob Opportunity: Support ExecutivesWe are currently seeking dynamic and enthusiastic individuals to fill the role of Support Executives at Supreme Protection Ltd. As a member of our team, you will play a critical role in providing exceptional support to our customers, ensuring their needs are met and exceeded.The successful candidate will possess excellent...
-
Laravel Team Lead Developer
6 days ago
Lahore, Punjab, Pakistan Trisage Solutions Full timeJob DescriptionWe are seeking an experienced and skilled Laravel Team Lead Developer to join our dynamic team. The ideal candidate should have a minimum of 5 years of experience in Laravel development and a strong background in various aspects of web development, including CI/CD, Docker, AWS services, deployment strategies, email templates, CMS, and payment...
-
Lahore, Punjab, Pakistan Rehaaish Builder & Developer Full timeWe are seeking an experienced Sales & Marketing Executive to join our Lahore office team at Rehaaish.com.Key Responsibilities:To achieve sales targets through effective cold calling, lead generation, and customer engagement.To develop and implement new sales strategies to drive business growth in the real estate sector.To work closely with clients to...
-
Laravel Team Lead Developer
6 days ago
Lahore, Punjab, Pakistan Trisage Solutions Full timeJob DescriptionWe are seeking a skilled and experienced Laravel Team Lead Developer to join our team at Trisage Solutions. As a key member of our development team, you will be responsible for overseeing the development and deployment of complex web applications using Laravel.The ideal candidate should have a minimum of 5 years of experience in Laravel...