
Customer Support Executive
20 hours ago
Velocity BPO is a strategic partner committed to propelling businesses towards success. Established in 2020, we have earned a sterling reputation for consistently delivering transformative solutions. Our services are designed to accelerate growth and enhance our clients' competitive edge. At Velocity BPO, we believe in creating value and ensuring success for our clients.
Role DescriptionThis is a full-time on-site role for a Senior Customer Support Executive located in Islamabad. The Senior Customer Support Executive will manage day-to-day customer support activities, ensuring customer satisfaction, providing online support, and delivering exceptional customer service. Responsibilities also include offering technical support solutions, handling customer inquiries efficiently, and ensuring a high quality of service is maintained.
Responsibilities- Manage day-to-day customer support activities, ensuring customer satisfaction and delivering exceptional customer service.
- Provide online support and technical assistance to customers.
- Offer technical support solutions, handle customer inquiries efficiently, and maintain a high quality of service.
- Customer Support and Customer Service skills
- Customer Satisfaction and Online Support skills
- Technical Support skills
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and meet deadlines
- Previous experience in a customer support role is a plus
- Mid-Senior level
- Full-time
- Business Consulting and Services
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