Customer Support Specialist

1 day ago

Islamabad, Islamabad, Pakistan Translation Empire PK Full time

Direct message the job poster from Translation Empire PK

HR Professional | Talent Acquisition | Recruiter | Head Hunter

Job Title: Customer Support Specialist

Company: Translation Empire

Location: DHA I, Sector F, Near Shaheen Chowk, Bahria Town Phase 7, Islamabad – Rawalpindi.

ONSITE JOB

Responsibilities:

  • Handle inbound/outbound calls professionally
  • Respond promptly to customer inquiries through various channels
  • Identify customer needs & ensure satisfaction
  • Maintain good knowledge of our services to assist customers effectively
  • Follow up with customers to ensure their issues are resolved

What We're Looking for:

  • 0-2 years of experience in a customer support or client dealing role
  • Excellent English communication skills (both written and verbal)
  • Manage/handle the incoming calls professionally
  • Empathetic, patient, and solution-oriented mindset
  • Strong organizational and multitasking abilities

What We Offer:

  • IPD & OPD (Medical)
  • Opportunities for career growth and development
  • A collaborative, supportive work culture

Freshers with good English communication skills are encouraged

Candidate must be a resident of Rawalpindi/ Islamabad

Shift Timings (Onsite, Mon-Sat):

(Aligned with UK time)

For Females: 1 PM - 9 PM

Apply at: samaa.shafqat@empire-groupuk.com

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
  • IndustriesTranslation and Localization

Referrals increase your chances of interviewing at Translation Empire PK by 2x

Sales and Customer Support Representative

Rawalpindi, Punjab, Pakistan 20 hours ago

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