
Customer Service Representative
4 weeks ago
Afghan House Pvt. Ltd., located in the heart of Rawalpindi, is a premier dining destination specializing in traditional Afghan Wrapster. We are seeking a Customer Service Representative with experience in taking orders via calls for a fast food restaurant. Join us in creating a unique cultural dining experience
Responsibilities:- Respond to customer inquiries and resolve issues promptly.
- Maintain accurate records of customer interactions and transactions.
- Process orders and handle payment transactions efficiently.
- Collaborate with the accounting team to ensure accurate billing.
- Assist in maintaining a clean and welcoming environment for guests.
- Provide feedback to management regarding customer service trends.
- Excellent communication and interpersonal skills.
- Proficient in using CRM software and basic accounting tools.
- Strong problem-solving abilities and attention to detail.
- Ability to handle high-pressure situations calmly.
- Team player with a positive attitude and adaptability.
- Experience in order taking with any fast food restaurant.
- Good communication skills, especially on calls.
- Customer service oriented.
- Ability to multitask effectively.
Accommodation, Communication
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