DevOps Engineer

1 week ago

Karachi, Sindh, Pakistan Contour Software Full time

Join to apply for the DevOps Engineer role at Contour Software.

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About Contour
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. Our portfolio covers more than 100 industry domains in mature markets, creating a thriving environment for professionals to build fulfilling careers.

Our division, recognized by Gartner as a "Vendor to Watch, CAKE," delivers SaaS solutions for digital marketing, leveraging cutting-edge technologies on a global infrastructure.

The Position
We seek a DevOps Engineer based in Karachi, working as part of the division-based R&D team. You will utilize your Windows & Linux experience, network knowledge, and debugging skills to monitor and respond to operational events within CAKE's platform.

LiveOps - Essential Responsibilities:

  1. Participate in LiveOps functions.
  2. Manage servers: configuration, management, patching (Windows/Linux).
  3. Handle IIS Management and 3rd party Domain/SSL management.
  4. Participate in on-call rotations.
  5. Respond to system alerts and perform root cause analysis.
  6. Maintain internal tickets for customer issues.
  7. Troubleshoot databases and communicate constraints.
  8. Document processes and procedures.
  9. Maintain composure under pressure.
  10. Implement DNS management with 3rd party tools.
  11. Use scripting (PowerShell, Python, etc.) for deployment and maintenance.
  12. Possess basic MS SQL Server administration and scripting skills.

Communication & Teamwork:

  • Work collaboratively in a results-driven environment.
  • Communicate service health and status internally.
  • Ensure quality through accountability and testing.
  • Promptly report defects or issues.

Required Qualifications & Skills:

  • Bachelor's Degree in Computer Science or equivalent experience; 2-3 years DevOps experience.
  • Minimum 2 years managing cloud infrastructure.
  • At least 3 years of system administration experience.
  • Knowledge of git, Linux, Windows Server, IP routing, ELB, CDN, VPC.
  • Scripting skills: shell, PowerShell, Python, Bash.
  • Web tech: DNS, HTTP, SSL.
  • Database knowledge: MS SQL, MySQL, Postgres.
  • Strong documentation and security assessment skills.

Benefits:

  • Competitive salary, medical coverage, provident fund, bonuses, internet subsidy, conveyance allowance, profit sharing, life benefits, childcare, meals, professional development, recreational activities, and more.

We value diversity and are committed to an inclusive environment. Qualified individuals with disabilities are encouraged to apply and request accommodations.

Additional Details:
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Engineering and IT
  • Industries: IT Services and Consulting
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