Call Centre Agent

2 weeks ago

Lahore, Punjab, Pakistan Snap It Up Full time

Fresh graduates with a degree in any field are encouraged to apply

Snap It Up is a leading e-commerce business based in Lahore, specializing in providing top-notch services to our customers. We are looking for enthusiastic and motivated fresh graduates to join our dynamic team as Call Centre Agents. This role offers an excellent opportunity to kick-start your career in a fast-growing industry.

Responsibilities:
- Handle inbound and outbound calls with professionalism and courtesy.
- Provide accurate information to customers regarding products and services.
- Resolve customer inquiries and complaints efficiently.
- Document interactions and maintain accurate records.
- Collaborate with team members to improve service delivery.
- Assist in various office tasks as required.

Job Specification

- Excellent verbal and written communication skills.
- Strong problem-solving abilities.
- Proficient in basic computer applications.
- Ability to work in a fast-paced environment.
- Customer-focused with a friendly attitude.
- Good time management skills.

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